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Why should I report an Issue with BrandBee: Surveys & Gift Cards?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Embee Mobile to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BrandBee: Surveys & Gift Cards
1. BrandBee is the ultimate rewards app that lets you earn real gift cards just from taking surveys.
2. Plus, with BrandBee, you can easily redeem these earnings for gift cards from a wide selection of popular brands, like Amazon, Apple, Sephora, Walmart, Xbox, and more.
3. BrandBee provides you with access to a variety of coupons to top-tier brands, helping you save big on everyday purchases, whether it's groceries, fashion, electronics, or more. Love shopping? Like cash back apps?
4. Shop from your favorite brands through the app and earn cash back rewards which can be redeemed for exciting gift cards.
5. You may already be sharing this information with social media platforms, search engines, and online retailers - the difference is that BrandBee rewards you for it.
6. BrandBee® uses the Accessibility Services to gather certain information about you including which websites you visit, your app usage, your online searches, the advertisements you see, and your shopping activities.
7. Complete surveys and watch your earnings stack up, bringing you one step closer to endless gift cards.
8. Easily accumulate more earnings to unlock additional gift cards. Love to play games?
9. Please review our Privacy Policy for more information with respect to how we process and safeguard your personal data.
10. Rack up earnings while you have fun, and redeem them for exciting gift cards!
11. If you want more information, please visit our website to view the privacy policy and learn more.
BrandBee Customer Insights
1. The fact that the points gained per day being changed to 5 from 10 after the big rebrand still seems like an odd choice, but it's not something to get hung up on, I guess.I absolutely loved this app when it was Mobile Performance Meter, used it for years! Unfortunately with the new updates, the app doesn't even open, I have been missing out on daily points for months now and Unfortunately there's no way to redeem my points I did have saved up prior to this issue.
2. Haven't even been able to open it for 3 days it just gives an error message "oops! It's probably us! Looks like a momentary issue, please try again later" ...I'd like to see if I have rewards and am going my daily meter didn't get interrupted by this - I don't even know when it actually started just that for 3 days it's been that message and only that when I open it.I really enjoyed this app when it was Mobile Performance Meter.
3. Surveys are hit or miss, but they always are - but when you earn your points (and you do, passively, even if surveys don't work out) and cash them out, there's never been an issue for me.
4. I do not like the new update!! I have done 5 surveys in a row, and I keep getting "Survey was not successfully completed." The old app was just fine, and you actually got rewards and at least got 2 points for not being able to complete the surveys.
5. If I choose to do surveys they pay points that add up to $$ I can redeem when I choose and with many different options, from virtual cards, store gift cards and more.
6. I sent a message to support, will change my review back if I ever get my account back up and running.. I miss how easy the app was to navigate.I actually have to give it 5 stars, except for the time between surveys and not qualified I was able to cash out and use them.
7. You won't get rich doing surveys, but It's a great app that does work for me and gives me a little boost with $$.This is technically a re-review I have for the app, but the experience for it has been a lot better as of recently.
8. I've been emailing and opening "tickets" from the app for help to get more than 6500 points back, and so far, my messages have been ignored.
9. I had their predecessor app (creatively named "Mobile Data") for years, and I highly recommend "Brandbee" over the competition.Sometimes I forget I have BrandBee, but it keeps working for me while I'm busy with other things.
10. You can't afford a new house or anything, but if you just keep saving and doing some whenever you can, it adds up!This is used to be the BEST app when it was Mobile Performance Meter.
11. Ever since they updated and changed to BrandBee, it is constantly glitching and logging me out, which makes earning idle points nearly impossible.
Steps to Troubleshoot & Fix BrandBee Issues
1. Fix BrandBee Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart BrandBee: Restarting the app will resolve most errors.
- Update the BrandBee App. Here is how:
- On Android goto PlayStore » Search for "BrandBee" » Open BrandBee: Surveys & Gift Cards » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for BrandBee » click "UPDATE".
- Clear BrandBee: Surveys & Gift Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from BrandBee servers.
- On Android, goto Settings » Apps » Select "BrandBee: Surveys & Gift Cards" » click Storage » click "Clear Cache".
- Check BrandBee app permissions. If any of these permissions required to use your device's features are disenabled, BrandBee might not work.
- Uninstall and reinstall BrandBee. If nothing else has worked, completely uninstall BrandBee then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing BrandBee not working
2. Fix BrandBee Server issues & Internet Connection
- Check network connection: An unstable Internet will make BrandBee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to BrandBee not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, BrandBee may not be able to connect to the Internet when running in the background.
Reported Issues
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I can't log in to my BrandBee account. My points from mobile performance meter won't transfer to my new BrandBee account. I can't get in either my mobile performance meter, or BrandBee account it says error. I have points on my mobile performance meter but can't open it. So what can be done?
— by Elise Davis 1 year ago -
When switching from mobile performance to BrandBee it says error. My mobile performance won't switch to BrandBee.
— by Elise Davis 1 year ago -
Mobile performance Meter app get deleted on my phone & I can't get it back
— by Casey love 2 years ago -
Hi, I have a new phone and need help getting my account going
Thank you
Terri— by Terri Lombardi 2 years ago -
I got a new phone and number and now I can't recover my Mobile Performance Meter account. it just keeps asking me to sign up for a new account. The email I use with them is stokes2k23@redacted. thank you
— by Will Stokes 2 years ago -
I got a new phone and number and now I can't recover my Mobile Performance Meter account. it just keeps asking me to sign up for a new account. The email I use with them is tllester77@redacted. thank you
— by Tara Lester 2 years ago -
I used my points I had, and they were deducted but I never got the information for the gift card
— by Parnell M Hemmitt 2 years ago -
Had to re install mobile performance app. List all my points. I rely on my poi to for Walmart gift card's. Helps me buy things for my 9 yr old. May I please have my points or gift card back please?
— by Candice Leasure 2 years ago -
I made a mistake and put the wrong email address in so I cannot receive my points is there any way I can correct the email address so I can receive my $25 Chili's gift card to the correct email address
— by Audris Cooper 2 years ago -
Hi , I'm writing you because I am having some issues..
1: My first issues is on my one device which I'm not sure how you would identify the accounts but the phone number is 321-333-7678 or IMEI # 3595 8209 2233 679 I was trying to cash in my points which 330 every time I requested to customer I would receive the email showing i would that I would receive them shortly but later when I went back onto the app I had noticed my points were put back on so I checked in my history and it showed that it was canceled ..So I had decided to uninstall the app ( which I have done in the past when having an issue and my luck back in never had a problem) well now I'm logging back in or at least trying to it tells me (sorry either your device is not currently eligible to participate in this program or the program is full) So now I can't even use the app anymore 😭😟
2: I have quite a few devices that I have mobile performance meter on ..well I did try to redeem my points a few and again same thing.So I decided to try one of my other devices and again the same thing.i would receive the notice to my email that my card has been ordered but then a little while later my d would be in my account and in history it shows it was cancelled ?? Very confused,Please help me— by Billi Wayman 2 years ago -
I haven't received my $5 Visa gift card
— by Jennifer 2 years ago -
I had 49.00 saved up on.my performance meter app i.lost my phone and now I lost my points I need them back
— by Mark bryan 2 years ago -
I've been a existing customer since last year unfortunately I lost my phone I just purchased a new phone I had over 49.00 saved up.which I never redeemed yet but when I just reinstall the app on this device all my points have vanished please help
— by Mark bryan 2 years ago -
I'm trying to get started with the Mobile Performance Meter app, but it won't let me input my carrier so I can finish. Could you please help me with this issue?
— by Linda Shackelford 2 years ago -
This is the second time I have written about not getting my card andvI have had no response from you
— by Edith S Bauer 2 years ago -
I redeemed 25.00 dollars worth of points . I got a email a week ago saying my virtual credit card was ordered but it never came. Where is my card
— by Edith S Bauer 3 years ago -
I ordered my 4 n 5 dollar Walmart gift cards 2 day's ago. And I haven't received them yet. It says I should receive them right away if not give it 24 hour's. Still nothing 2 day's later. If you could pz look into it. I would greatly appreciate it. Outta work right now and every little bit helps. Thank you all so much ch for your time. Have an Awesome day. Sincerely Candice L 😊
— by Candice Marie Leasure 3 years ago -
I sent a friend invite she register downloaded app and even started using it and i have not got my 300 points yet id reslly like to have them
— by Brianna kky 3 years ago -
I had this app on another phone I don't have that phone anymore how do. I get my points
— by Brittany underwood 3 years ago -
This is second time I have emailed you guys I can't log in why won't work
— by Paul Chavez 3 years ago -
I bought a new phone and my points from my old phone are gone. Please Advise
— by George Curlee 3 years ago -
I got new phone was gettin $.30 per day been in rehab for stroke now new phone only give me $.05 per day AND DELETWD MY $23.00 IN POINTS. MY NUMBER ALWAYS BEEN THE SAME 918.402.7926 PLEASE HELP ME I HAVE USE OF 1 FINGER ON LEFT HAND ONLY NOW
— by PASTOR DIANA SERISIS 3 years ago -
I had another account with my old phone it was stolen how can I get those meter points
— by Brittany underwood 3 years ago
