Contact El Nuevo Día Customer Service

Why should I report an Issue with El Nuevo Día?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GFR Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It asks me to update it and keeps processing the update endlessly and cannot access the news.It keeps me in touch with what's going on in P.R., only problem so far is the constant request to Register when it has been done so many times and the lack of control on what users reply on the comments...very rude sometimes.

2. I have tried resetting..uninstalling and installing and nothing works!! still having problems i have had to uninstall and install every other week....it is awefullIt was a great app until they started to block content claiming that is offered to subscribed users only (at a rate of $2.99 per month).

3. The news is suppose to be free.they can generate more income thru ads, but they want to charge you $2.99 a month.today $2.99, tomorrow $5.99.it doesnt stop.it's all about money.im deleting this app..Very bad, I'm a subscriber and doesn't let me login, it always has a login error.

4. No way I'll pay to read news that are free on every other online websites.To Many adds after upgrade ...unable to read news with the adds Poppin up.

5. All the time ,will other news papers on line anxious disclosure this one you have to pay and still have problem to access.

6. I get that Puerto Rican journalism is not at its best right now and that El Nuevo Día has get clicks etc to get ads, but do I have to spend every day navigating around farándula trash? I would like to opt out of getting this kind of content, but one has no control over the kind of content you want to see and the ads are intrusive.

7. Other than that Kudos! Great job! 👍Not Free! you have to pay to see 99% of the news.

8. no matter who you call they are idiots to help you ...this family El nuevo día are súper ricachón... And it only political parties concern are the ones there great grandfather established.

9. I am seriously considering removing this app and canceling my description.I am paying it monthly yet for the last 3 weeks it is impossible to access the articles.

10. It takes a lot of time to load if it loads.Lately I have been experiencing problems in opening the app.

11. Continues to have many bugs ..updates are not working ..for those who have downloaded it remove it ASAPApp is not optimized with S22 Ultra on Wifi.

1. Fix El Nuevo Día Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart El Nuevo Día: Restarting the app will resolve most errors.
2. Update the El Nuevo Día App. Here is how:
   1. On Android goto PlayStore » Search for "El Nuevo Día" » Open El Nuevo Día » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for El Nuevo Día » click "UPDATE".
3. Clear El Nuevo Día app cache: Clearing cached data will force your app to retrieve the latest data directly from El Nuevo Día servers.
   1. On Android, goto Settings » Apps » Select "El Nuevo Día" » click Storage » click "Clear Cache".
4. Check El Nuevo Día app permissions. If any of these permissions required to use your device's features are disenabled, El Nuevo Día might not work.
5. Uninstall and reinstall El Nuevo Día. If nothing else has worked, completely uninstall El Nuevo Día then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing El Nuevo Día not working

2. Fix El Nuevo Día Server issues & Internet Connection

1. Check network connection: An unstable Internet will make El Nuevo Día be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to El Nuevo Día not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, El Nuevo Día may not be able to connect to the Internet when running in the background.