Contact Book Catalogue Customer Service

Why chat with our AI Book Catalogue Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Book Catalogue.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. But I can still search for the isbn or manually input the books so I still love it.This is the most detailed book cataloging app of the three that I have tried, and has the best options for searching and entering books.

2. Absolute homerun for the dev.Love love love this app for keeping track of my books! I've had it across several phones, and it's great for checking to see which books I do and don't have in certain book series if I'm at a garage sale or something.

3. However, I do wish that they would add additional book format choices, such as spiral bound, board books, booklets (saddle stitch), periodicals / magazines, and pamphlets.

4. EDIT: Turns out the scanner I was using wasn't working, but switching to the pic2shop scanner fixed the problem!I've been using this app for years and it has easily transfered between multiple phones through exporting the library as a CSV file and uploading it into the new document.

5. I do love the app as I read and own over 1000 books and it's hard to keep track.This is one of those apps that just ALWAYS works.

6. After scanning in about a 1,000 books, it is also nice to be able to save and transfer all that data to a new device each time I buy one.

7. Once I was able to find the FAQs (link in the google store does not work), I installed the Zxing scanner (pic2shop did not work for my phone).

8. If you're having a scanner issue the options are (confusingly) under the "Admin" section, and with some more advanced functionality (including scanner options!) under "Admin"→ "Other Preferences".

9. Entering the ISBN number manually works, but scanning doesn't; for whatever reason it says there's an error then opens my CVS app every time.

10. It has the best features, finds the books information better than any other app, it's so easy to use, managed and even backup.

11. Great program! I also use this for collectable tracking too, really helps prevent double buys.Great organization, but awful and broken ISBN scanner.

1. Fix Book Catalogue Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Book Catalogue: Restarting the app will resolve most errors.
2. Update the Book Catalogue App. Here is how:
   1. On Android goto PlayStore » Search for "Book Catalogue" » Open Book Catalogue » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Book Catalogue » click "UPDATE".
3. Clear Book Catalogue app cache: Clearing cached data will force your app to retrieve the latest data directly from Book Catalogue servers.
   1. On Android, goto Settings » Apps » Select "Book Catalogue" » click Storage » click "Clear Cache".
4. Check Book Catalogue app permissions. If any of these permissions required to use your device's features are disenabled, Book Catalogue might not work.
5. Uninstall and reinstall Book Catalogue. If nothing else has worked, completely uninstall Book Catalogue then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Book Catalogue not working

2. Fix Book Catalogue Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Book Catalogue be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Book Catalogue not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Book Catalogue may not be able to connect to the Internet when running in the background.