Published by Ushodaya Enterprises Pvt Ltd on Jan 18, 2024

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Why should I report an Issue with Eenadu News - Official App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ushodaya Enterprises Pvt Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Eenadu News - Official App

1. * 24X7 access to the latest news from Andhra Pradesh, Telangana and Hyderabad.

Eenadu News Customer Insights

1. ThanksApp is nice but unable to download... @ushodaya tried to download from Play store.available version 4.5 only..it's one of worst I have seen in eenadu.app taking atleast 8 min to open.after open it's working fine.but it's taking tooo much of time.just focus on thatSlow surfing , Ads disturbing, need more improvements like......vedio and audio with news reading.

2. Edit: I have been suggested to look for headlines option in the menu beside but I don't find it in the options.I didn't understand are you fixing the bugs or placing the bugs in the latest versions Version 4.5 not opening at all Please fix this issue.

3. Please give an option to use text or image version.The latest version 4.4 is too much slow to open, it is taking around 1 minute to load even though with the super internet speed.

4. Almost 3 months over, no response, are you ppl looking into comments?Application is not opening when I directly tap on the icon, but it is opening only tap on any Notification and I am using latest application (version 4.5). Please solve this ASAP.

5. The app's developers should consider optimizing its performance to improve the user experience.noticed with 4.4 versionIs the headlines(main edition) removed in the latest update? Looked for it but couldn't find it anywhere.

6. It's really annoying.The eenadu news app is a useful tool for staying up to date on current events, but it can be slow to open at times.

7. App is not working and its opens when click on the notification only otherwise no use of the application.I recently upgraded to 4.4 and its performance is lower than the earlier versions.

8. After updated also not 🚫 improvement 5/7/23.When opened the e paper-> zoom a particular portion->leave your hand from the screen->after few seconds then it will automatically came to top left part of the page.

9. This can be a frustrating experience for users who are eager to read the latest news.

10. Above feedback is given 2 months back, After 2 months, still same issue, no response from anyone.

11. Tried today to open it for atleast 10 times, app is getting.opened 3 times only out of 10 attempts.

Steps to Troubleshoot & Fix Eenadu News Issues

1. Fix Eenadu News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eenadu News: Restarting the app will resolve most errors.
  2. Update the Eenadu News App. Here is how:
    1. On Android goto PlayStore » Search for "Eenadu News" » Open Eenadu News - Official App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eenadu News » click "UPDATE".
  3. Clear Eenadu News - Official App app cache: Clearing cached data will force your app to retrieve the latest data directly from Eenadu News servers.
    1. On Android, goto Settings » Apps » Select "Eenadu News - Official App" » click Storage » click "Clear Cache".
  4. Check Eenadu News app permissions. If any of these permissions required to use your device's features are disenabled, Eenadu News might not work.
  5. Uninstall and reinstall Eenadu News. If nothing else has worked, completely uninstall Eenadu News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eenadu News not working


2. Fix Eenadu News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eenadu News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eenadu News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eenadu News may not be able to connect to the Internet when running in the background.

Reported Issues