Published by E-ALIM TECHNOLOGY LIMITED on Jul 26, 2024

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Why should I report an Issue with Al Quran Kareem: القرآن الكريم?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of E-ALIM TECHNOLOGY LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Al Quran Kareem Customer Insights

1. We want the old type or same type .I miss the older version of this Quran, the one I can repeat each aya and learn over and over again, the more I update the app the less happy I getBest for knowledge understanding.

2. But now it has so many changes, when i want to hear Audio and Quran same time it does not work for me.

3. May Allah reward abundantly everyone involved in developing this app.While it is easy to use but the audio is not working despite me purchasing the app twice.

4. And it provide deferent voices but,they are useless, bcz,if u change the voice you cannot load the audio.

5. too many crashes, for example when trying to change the setting, it immediately crashed.Still getting ads after purchasing the ad free version.

6. If you want to make money in such away please stay out of any religious apps.

7. The error message kept popping up whenever I tried to download the audio.

8. I was loving the app until recently.First i want to thank you for this app mashallah,this app is changed my life.

9. when i want to listen to one surah, then another surah will play in the background as well.

10. Please revise it.Why did you remove the audio and the quranic text.

11. So what is wrong now? Pls change the setting of it.It is very easy to use.

Steps to Troubleshoot & Fix Al Quran Kareem Issues

1. Fix Al Quran Kareem Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Quran Kareem: Restarting the app will resolve most errors.
  2. Update the Al Quran Kareem App. Here is how:
    1. On Android goto PlayStore » Search for "Al Quran Kareem" » Open Al Quran Kareem: القرآن الكريم » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Quran Kareem » click "UPDATE".
  3. Clear Al Quran Kareem: القرآن الكريم app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Quran Kareem servers.
    1. On Android, goto Settings » Apps » Select "Al Quran Kareem: القرآن الكريم" » click Storage » click "Clear Cache".
  4. Check Al Quran Kareem app permissions. If any of these permissions required to use your device's features are disenabled, Al Quran Kareem might not work.
  5. Uninstall and reinstall Al Quran Kareem. If nothing else has worked, completely uninstall Al Quran Kareem then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Quran Kareem not working


2. Fix Al Quran Kareem Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Quran Kareem be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Quran Kareem not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Quran Kareem may not be able to connect to the Internet when running in the background.

Reported Issues

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