Published by Superior Mobile Apps on Jul 20, 2024

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Why should I report an Issue with Smart Note - Notes, Notepad?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Superior Mobile Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Smart Note - Notes, Notepad image 1 contact Smart Note - Notes, Notepad image 2

Smart Note Customer Insights

1. There also needs to be a way of creating folders to categorize different notes, and a person can export full folders at an instant to Google drive, to other cloud services, etc., Without having to export notes individually one by one.Excellent notes/to-do app with one major drawback...no calendar sync.

2. The one main issue I have is that the app CONSTANTLY sends me notifications saying useless things like "review your notes" or "make sure to record your important things".

3. Very happy with this application.. I suggest you use the premium version to avoid ads!I am loving this app so far! It has done everything I could hope for in a note taking app.

4. This would have been a keeper except for the following personal reasons: 1: Subscription ONLY (you cannot simply buy an ad free version.) 2: In-Your-Face-Ads (time consuming FULLSCREEN adds every time I hit save.

5. Can't get it to stay on what I set otherwise it's great.I am into utter simplicity when it comes to note taking.

6. These extra ones just make it hard for me to notice when an actually important notification comes through.The note taking capabilities are perfect.

7. No hunting for a writing instrument, and a piece of paper, a flat surface..... still inspired? This app helps you stay in the moment.Upon launch there is always an obscure ad that i) you can't close for a while and ii) is difficult to locate the 'X' or close button.

8. This app works well enough for taking notes, and has a feature where you can add photos, which is cool.

9. I am not sure how I would recover and read my notes if something happens to the app.

10. Keep looking.There needs to be "Undo" / "Redo" buttons so that a person does not accidentally erase his texts.

11. There are also very LARGE ads placed front and center within my saved notes.

Steps to Troubleshoot & Fix Smart Note Issues

1. Fix Smart Note Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Note: Restarting the app will resolve most errors.
  2. Update the Smart Note App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Note" » Open Smart Note - Notes, Notepad » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Note » click "UPDATE".
  3. Clear Smart Note - Notes, Notepad app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Note servers.
    1. On Android, goto Settings » Apps » Select "Smart Note - Notes, Notepad" » click Storage » click "Clear Cache".
  4. Check Smart Note app permissions. If any of these permissions required to use your device's features are disenabled, Smart Note might not work.
  5. Uninstall and reinstall Smart Note. If nothing else has worked, completely uninstall Smart Note then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Note not working


2. Fix Smart Note Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Note be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Note not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Note may not be able to connect to the Internet when running in the background.

Reported Issues