Published by Campfire team

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Campfire team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Building Guide Customer Insights

1. Its the same with the redstone app you made as well ad's just ruin the app.this app is great me personally would rate this a 4 out of 5 the only problem is that it's quite hard to understand the builds I see alot of potential in this app all you need to do is make it so you know how many blocks you're putting down and how high it needs to be again i see alot of potential in this app if you work hard enough you can make it even better! I'm currently building the stone shipyard it looks amazing! so keep at it!Large room for improvement, particularly: - Having some form of vetting process, most recently the "New builds" are just people posting non minecraft related single images, rather than build guides - Filters could be added, e.g. redstone, houses, greenery, etc.

2. To be blunt, this app has potential to be great, but right now it feels like a wasted install.I loved this app! It would be a 5 for me if it had more steps and builds but my experience, i would build one but sometimes not know what to do with it at somepoints and think it WASNT finished, easy to build with, I could join a friend and call hit on the build, usually I'm a terrible builder myself but when it came to this app, it helped so I can just say to them, "I got good" little do they know my secret.

3. I love the idea of having a large collection of everything you could build but at the moment there is just not enough ideas here, but I would generally recommend this to new(er) players looking for inspection and/or building tips as this is a great place to start.Ad's are too often, they're short but annoyingly frequent and even when you try to close the ad early it takes you to another 5 seconds of ad time before you can return to the app.

4. Would not recomend, would much rather see a YouTube tutorial.It's a good and useful app, but ads keep appearing, and every time I press the skip button, it takes me to the playstore, and if I accidentally leave the app, it resets the ad and I have to through with it again, I get it you wanna make money but if you don't want people complaining then remove the ads because sitting down ignoring your complaints isn't doing anything....I love the way the app is set up.

5. - The app's own (non community) builds could have dimensions in place to make guides easier to follow, material list would also be good.

6. If it weren't for the excessive ads and incorrect dimensions, I'd give 5 stars, but now it's only a four star app.I've been play minecraft for a long time now, seen alot put into it and alot taken out.

7. Good app!The app itself has some pretty decent builds for MineCraft, however, the functionality is the literal deffinition of a blue screen.

8. There are plenty of guides to help you build many things in Minecraft, however the dimensions in the provided pictures (if there are any dimensions) are off by about a block or two.

9. Anyways great app food builds but one issue.

10. The online feature, which allows you and others to upload user-created guides, is quite good as well.

11. I understand money has to be made somehow but the frequency is just too much for me the app itself is handy though great job on that part.

Steps to Troubleshoot & Fix Building Guide Issues

1. Fix Building Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Building Guide: Restarting the app will resolve most errors.
  2. Update the Building Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Building Guide" » Open Building Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Building Guide » click "UPDATE".
  3. Clear Building Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Building Guide servers.
    1. On Android, goto Settings » Apps » Select "Building Guide" » click Storage » click "Clear Cache".
  4. Check Building Guide app permissions. If any of these permissions required to use your device's features are disenabled, Building Guide might not work.
  5. Uninstall and reinstall Building Guide. If nothing else has worked, completely uninstall Building Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Building Guide not working


2. Fix Building Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Building Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Building Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Building Guide may not be able to connect to the Internet when running in the background.

Reported Issues

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