Published by ChatBook

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Why should I report an Issue with ChatBook - Read Free novels as?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ChatBook to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ChatBook Customer Insights

1. Once i open the app i only have 4 chats,i was so confused because it literally says to the story i was reading was "I'll give you 5 chats as a gift." I don't read a story yet,but i still continue reading the story☹️ i was so upset.please tell me why i only got a 4 stars?☹️I couldn't find how to switch languages, so I couldn't even play (yes I went to setting, but the option to slide left isn't there).

2. Hi! So I downloaded this game a few weeks ago.. At first it was completely fine but then after that when I tried reading some story the game froze and it saids "ChatBook is not responding" I tried it again and got the same results.

3. Though, I still like the game and how it makes the stories free just by watching ads and stuff, waiting for a new ep at Leo S2! Reading some of your stories soon :).Clunky and Confusing Interface.

4. But what I could translate is a good piece of work so I'm giving it 3 stars, hopefully I can change to 5 if the language problem is solved.

5. Atleast they reply , or give money back if not try to fix our issues..Gonna give this 4 stars for now until at least the language setting available.

6. Thank you.It is an okay app but I wish it wouldn't ask for identification documents since I am afraid of giving personal details to a game.

7. The worst thing is they never reply to your messages and solve issues ...i texted them 10 times but no reply ..i have never seen such shamelessness with other other app and company.

8. But whenever I try to open a new chapter or i try to continue a chapter it always say "Chat book is not responding" and it says me to wait or close the app.

9. And I hope the story won't got cut out like the other stand alone apps title, knowing that most of them has more chapters in the other apps.

10. It's just such a lousy interface.Considering that I am playing this for free, this game is pretty good.

11. Everything is in a different language that I don't understand and it doesn't show a translate or change languages button.

Steps to Troubleshoot & Fix ChatBook Issues

1. Fix ChatBook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ChatBook: Restarting the app will resolve most errors.
  2. Update the ChatBook App. Here is how:
    1. On Android goto PlayStore » Search for "ChatBook" » Open ChatBook - Read Free novels as » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ChatBook » click "UPDATE".
  3. Clear ChatBook - Read Free novels as app cache: Clearing cached data will force your app to retrieve the latest data directly from ChatBook servers.
    1. On Android, goto Settings » Apps » Select "ChatBook - Read Free novels as" » click Storage » click "Clear Cache".
  4. Check ChatBook app permissions. If any of these permissions required to use your device's features are disenabled, ChatBook might not work.
  5. Uninstall and reinstall ChatBook. If nothing else has worked, completely uninstall ChatBook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ChatBook not working


2. Fix ChatBook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ChatBook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ChatBook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ChatBook may not be able to connect to the Internet when running in the background.

Reported Issues