Published by Duck Duck Moose, LLC on Oct 18, 2023

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Why should I report an Issue with Fish School by Duck Duck Moose?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About Fish School by Duck Duck Moose

1. Founded in 2008, the company has created 21 top-selling titles and has received 21 Parents’ Choice Awards, 18 Children’s Technology Review Awards, 12 Tech with Kids’ Best Pick App Awards, and a KAPi award for “Best Children’s App” at the International Consumer Electronics Show.

2. Duck Duck Moose, an award-winning creator of educational mobile apps for families, is a passionate team of engineers, artists, designers, and educators.

3. Like all Khan Academy offerings, all Duck Duck Moose apps are now free, without ads or subscriptions.

4. A playful underwater experience filled with 8 educational activities, this award-winning app teaches children letters, numbers, shapes and colors with colorful fish and friendly sea life characters. AGES: 2-5.

5. Duck Duck Moose is now part of the Khan Academy family.

6. Check out the Khan Academy app to learn and practice all kinds of topics for elementary school through college and beyond.

7. Khan Academy is a nonprofit with a mission to provide a free, world-class education for anyone, anywhere.

8. We rely on our community of volunteers and donors.

9. We’d love to hear from you!

10. Visit us at or drop us a line at support@duckduckmoose. com.

Fish School Customer Insights

1. Samsung S10+This was very entertaining I had a three-year-old grow up to be a five-year-old playing it and a new three-year-old it just started thank you very much for a nice educational game I really enjoyed itit's very editicanal and very easy and also is a good game.

2. There are also activities for older toddlers.The into video is full screen.

3. Excellent for my 15 month old grandchild! Colors, sounds, and animation are well done.

4. After it goes into the game.

5. The screen is about an 8th of the screen size.

6. So tiny.

Steps to Troubleshoot & Fix Fish School Issues

1. Fix Fish School Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fish School: Restarting the app will resolve most errors.
  2. Update the Fish School App. Here is how:
    1. On Android goto PlayStore » Search for "Fish School" » Open Fish School by Duck Duck Moose » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fish School » click "UPDATE".
  3. Clear Fish School by Duck Duck Moose app cache: Clearing cached data will force your app to retrieve the latest data directly from Fish School servers.
    1. On Android, goto Settings » Apps » Select "Fish School by Duck Duck Moose" » click Storage » click "Clear Cache".
  4. Check Fish School app permissions. If any of these permissions required to use your device's features are disenabled, Fish School might not work.
  5. Uninstall and reinstall Fish School. If nothing else has worked, completely uninstall Fish School then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fish School not working


2. Fix Fish School Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fish School be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fish School not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fish School may not be able to connect to the Internet when running in the background.

Reported Issues