Contact Ba Customer Service

Why should I report an Issue with Baby Daybook - Newborn Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Drilly Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Highly recommend.Great baby tracker! I paid for the premium version and am quite happy with not having ads and being able to track different things like breastfeeding left vs right & nap.

2. Update: using it for the 3rd time and still love it! I do wish there were a way to see all my notes or new teeth in a list format instead of having to scroll through the timeline when I want to see them.Ads are abnoxious and constant.

3. A few features that would be nice but don't currently exist: -In the statistics, being able to find longest stretches of sleep or average nap times and lengths.

4. I hope there will be voice command support again in the future, but that would be a bonus to a still-great app.Love this app and have been using it since day 1 with my first little one.

5. Got the lifetime subscription through Google Play Pass and can add other caregivers who don't have premium of their own, but it's worth paying for even if you don't have the play pass.

6. Otherwise the watch feature & widgets look great.Love the app.

7. I'm able to add multiple caregivers so everyone who changes her or feeds her can update the app and it syncs up to everyone's phones really quickly, almost immediately so there isn't a delay.

8. Why would I pay $30 for that when competitors don't have ads pop.Using this for the 2nd time around and still love it! Love the features and good UI.

9. - Be able to change the daily time period (so it starts at 7 pm instead of midnight to capture a full night).

10. Am pretty happy about the new update which added widgets & watch functionality! Just wish the widgets had less white space.

11. So the yearly subscription was great! Thought we were done with kids, so I canceled.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Daybook - Newborn Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Daybook - Newborn Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Daybook - Newborn Tracker" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.