Contact My ba Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My ba.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Intersting for my young boy who is below one year oldLove this app but one thing so so 8 ads Come on and my baby sister is 3 And whan 8 ads come on My baby sister crys 3 saters😭my little brother loves this and it's super easy to use!perfect for my little baby.

2. Baby exits the program too easily' because navigation bar is too easily hit with these clumsy baby hands.The ads are so easily accessible to kids.

3. I wish there were at least a paid version where there were no adds and it truly locks the screen.My little grandson truly has found much enjoyment from this app.

4. screen pin is useless as u can still open ads if the kids touch it by mistakeIf it could be more than 5*, I would give them all.

5. Because it's educational and entertaining for babies and children😁This app would be excellent for babies if it would hide navigation bar.

6. You shouldn't have ads that accessible on the kids video game.Too many ads.

7. He's been listening to this since he was a baby.

8. my kid was pressing the ad button and it had their phone number attached and she made like 12 calls to the number.

9. Uninstallno point, too many ads for kids to use.

10. Especially when we're in the car travelling or places that require a little boy having to wait.

11. Why is this always a problem with baby/kid apps?! It's so annoying.

1. Fix My ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My ba: Restarting the app will resolve most errors.
2. Update the My ba App. Here is how:
   1. On Android goto PlayStore » Search for "My ba" » Open My baby Piano » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My ba » click "UPDATE".
3. Clear My baby Piano app cache: Clearing cached data will force your app to retrieve the latest data directly from My ba servers.
   1. On Android, goto Settings » Apps » Select "My baby Piano" » click Storage » click "Clear Cache".
4. Check My ba app permissions. If any of these permissions required to use your device's features are disenabled, My ba might not work.
5. Uninstall and reinstall My ba. If nothing else has worked, completely uninstall My ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My ba not working

2. Fix My ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My ba may not be able to connect to the Internet when running in the background.