Published by 23apps.com

contact Scrum App Chat with our AI-based Scrum App Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Scrum App?



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Why chat with our AI Scrum App Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Scrum App.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also would be nice to have *option* to tract hours (total and remaining) of tasks and have burn down chart calculated based on these hours instead of store points.Love the ability to hit the ground running! And the experience on both my iPad mini and my 4gig Lenovo Chromebook seems EXACTLY the same! Very well done guys.

2. Aside from one or two crashes, the app is very easy to get into, and very helpful as a scrum boardLove it heard about this through a TV show and was wondering if it was a real thing and seeing that there is an app for it and functions amazingly and has web UI that syncs to it just made my day especially now that I am more productive for it!pretty solid app, i really recommend watching the tutorial vid (its less than a minute).

3. great for people new to scrum and vets a likeOn day one, Added 2 projects created all required stories and task for sprint 1.

4. It would be nice if there was a way to add more details in tasks -- either in the name (increase 80 character limit) or add a description field.

5. ski+ it is quick to get started - to few characters allowed in text - a task cannot be "zoomed" inVery intuitive.

6. 3 hours of effort and 1 year subsription money wasted.Cool App.

7. While changing name of one of the project, some internal bug and both the projects are deleted.

8. So far this app satisfies my basic needs to track my projects.

9. Plus the ability to jump out to the web browser is very cool.

10. Let me know how I can help spread the word.

11. No bugs or crashes so far.

Steps to Troubleshoot & Fix Scrum App Issues

1. Fix Scrum App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Scrum App: Restarting the app will resolve most errors.
  2. Update the Scrum App App. Here is how:
    1. On Android goto PlayStore » Search for "Scrum App" » Open Scrum App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scrum App » click "UPDATE".
  3. Clear Scrum App app cache: Clearing cached data will force your app to retrieve the latest data directly from Scrum App servers.
    1. On Android, goto Settings » Apps » Select "Scrum App" » click Storage » click "Clear Cache".
  4. Check Scrum App app permissions. If any of these permissions required to use your device's features are disenabled, Scrum App might not work.
  5. Uninstall and reinstall Scrum App. If nothing else has worked, completely uninstall Scrum App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Scrum App not working


2. Fix Scrum App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Scrum App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Scrum App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Scrum App may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!