Contact The Monitor Customer Service

Why chat with our AI The Monitor Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of The Monitor.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Thinking about my Edinburg, my Tejano music and the good all days en el valle !!!!!Excellent coverage of local and national issues.Excellent coverage of local news as well other news specially the most relevant concerning the community!It used to work.

2. Will not open as usual...The user interface seems lacking, I couldn't share an article, the most basic of functionsI'm an Edinburg native and love to keep up with the news of what is going on in my hometown !!!!! I really appreciate it that I'm able to keep up with the news good and bad.

3. Even when you select a default of the app, it takes you to the app store to install it after you have installed it.The Monitor serves us well with great updates that go from the International level to our local every day news.

4. Every time you get the email notification of a news update, it asks you if you want to open the website or the app and select a default.

5. It still doesn't work.I like it, I can find stories easy and it does a good job in keeping me up to date.I have been reading the monitor for over 30 years it's very informative.

6. Recommend.This app has good local info, but has many glitches lately.

7. I'm really happy to see so many, many Tejanos nowadays with government jobs but it also brakes my heart, to see so many breaking their own LAWS and going to prison.

8. Excellent if you want to stay informed.

9. I thank all the staff in your department for providing this service to us.

10. No longer does.

11. I uninstalled and reinstalled.

1. Fix The Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Monitor: Restarting the app will resolve most errors.
2. Update the The Monitor App. Here is how:
   1. On Android goto PlayStore » Search for "The Monitor" » Open The Monitor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Monitor » click "UPDATE".
3. Clear The Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from The Monitor servers.
   1. On Android, goto Settings » Apps » Select "The Monitor" » click Storage » click "Clear Cache".
4. Check The Monitor app permissions. If any of these permissions required to use your device's features are disenabled, The Monitor might not work.
5. Uninstall and reinstall The Monitor. If nothing else has worked, completely uninstall The Monitor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Monitor not working

2. Fix The Monitor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Monitor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Monitor may not be able to connect to the Internet when running in the background.