Published by Distilled SCH on Nov 5, 2024

Report an issue with TheJournal.ie News.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with TheJournal.ie News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Distilled SCH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TheJournal.ie News image 1 contact TheJournal.ie News image 2

About TheJournal.ie News

1. If you already have the app installed on the SD card, simply move it across onto the phone and it should appear in the list of available widgets.

2. We tell our stories through word, video, pictures, polls and readers' comments. Follow us at twitter.

3. Please note: If the app is moved to the SD card, you will not be able to add widgets to the homescreen.

4. A phone restart after moving the app may be required in some cases.

5. TheJournal. ie is the future of news in Ireland.

6. Up-to-the-minute breaking news, all day, every day.

TheJournal.ie News Customer Insights

1. Now a sea of white with random blobs of small text with attention pulled only to the hashtag and not the headline.The latest update has restored the option to resize and let's me scroll through all the articles.

2. Who knows what the sites testers are doing as if we're able to make it crash in less thank 60 seconds, are they even testing it?New format update is visually painful to try to read.

3. No log in page just Broken overlays and popups on AndroidKeeps the media player on my watch open and draining it's battery, can't stop it, so having to uninstallThe new look is more than awful.

4. I don't get the point of all the space, it looks awfulSorry to say that the new design look of the landing page is not easy or comfortable to view or use.

5. Really like the new design layout, however, I use the web browser version on my phone because there's no automatic dark/light mode feature.

6. Previous design was clear, each story visually separated from the next, no wasted space and a perfectly fine font.

7. When you just want to read the news and leave a comment, you want ease, but this just makes you angry and it's not fit for purpose.

8. Xiaomi MIUI 12, Android 10,Much improved widget in the latest update.

9. Very lazy from the developer team to only have a manual toggle feature for turning dark mode on/off.

10. This after a good few weeks of saying to myself 'I'll get used to it'...... But no, I can't, and really hope it reverts to the long established original view.All has gone downhill.

11. But last year it just started becoming a hassle, you couldn't post a comment as it kept crashing.

Steps to Troubleshoot & Fix TheJournal.ie News Issues

1. Fix TheJournal.ie News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TheJournal.ie News: Restarting the app will resolve most errors.
  2. Update the TheJournal.ie News App. Here is how:
    1. On Android goto PlayStore » Search for "TheJournal.ie News" » Open TheJournal.ie News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TheJournal.ie News » click "UPDATE".
  3. Clear TheJournal.ie News app cache: Clearing cached data will force your app to retrieve the latest data directly from TheJournal.ie News servers.
    1. On Android, goto Settings » Apps » Select "TheJournal.ie News" » click Storage » click "Clear Cache".
  4. Check TheJournal.ie News app permissions. If any of these permissions required to use your device's features are disenabled, TheJournal.ie News might not work.
  5. Uninstall and reinstall TheJournal.ie News. If nothing else has worked, completely uninstall TheJournal.ie News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TheJournal.ie News not working


2. Fix TheJournal.ie News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TheJournal.ie News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TheJournal.ie News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TheJournal.ie News may not be able to connect to the Internet when running in the background.

Reported Issues