Contact Minerals guide Customer Service

Why should I report an Issue with Minerals guide: Geology?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 99 Dictionaries: The world of terms to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When I had not a clue which mineral a rock was it narrowed down choices and I ascertained the identity of my specimen with a few other comparisons but had it not been for this app I don't know if I could have pin pointed it down so quickly.At least less ads I mean if I really needed it I'd pay premium but I don't need it that bad so maybe a ad once in 10 min instead like ten in less than 4 mins.

2. I've been using it for about ten minutes and it's taken me back around 8 times.I found the index and vast amount of information helpful, but I got this app thinking I would take a picture of a rock/mineral and it would find a variety of matches.

3. Contains good info thoughNice, I look further to seeing it develop to Super minerals identifier and analysiser capable of analysing space rock.Basically Wikipedia wrapped in a bow.

4. Granted, I did not look at every single mineral, so it's possible that the app publishes some original content somewhere, but those I did look at before deleting the app (azure and analcime) were lifted straight out of Wikipedia.Just started using it minutes ago.

5. It doesn't do this, but it is still interesting and, in other cases, helpful.Downloaded to identify rocks and minerals in the mountains.

6. As the saying goes leave no stone unturned.. Way to go to those involved, Awesome job..I have found the app MINERAL GUIDE very helpful.

7. After I paid for the add free version I couldn't find where to use my camera to identify my rock.

8. As is now I cant recommend if you're cluelessly trying to identify a rock, it would take up way to much time to browse through the guide.

9. The only problem so far is that it randomly glitches and takes me back to the beginning of the rock and mineral alphabet, and I have go back to where I was before the glitch.

10. Super bummed cause I thought I was finally going to find out what I have in my collection! A few minor improvements to this app I could give a better rating.

11. App wouldn't take a picture, I had to pick from a list (clearly I would if I knew what the rock was).

1. Fix Minerals guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Minerals guide: Restarting the app will resolve most errors.
2. Update the Minerals guide App. Here is how:
   1. On Android goto PlayStore » Search for "Minerals guide" » Open Minerals guide: Geology » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Minerals guide » click "UPDATE".
3. Clear Minerals guide: Geology app cache: Clearing cached data will force your app to retrieve the latest data directly from Minerals guide servers.
   1. On Android, goto Settings » Apps » Select "Minerals guide: Geology" » click Storage » click "Clear Cache".
4. Check Minerals guide app permissions. If any of these permissions required to use your device's features are disenabled, Minerals guide might not work.
5. Uninstall and reinstall Minerals guide. If nothing else has worked, completely uninstall Minerals guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Minerals guide not working

2. Fix Minerals guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Minerals guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Minerals guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Minerals guide may not be able to connect to the Internet when running in the background.