Published by Deseret News on Nov 25, 2024

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Why should I report an Issue with Deseret News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Deseret News to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Deseret News

1. Experience a digital-rich reading experience with elegant grid and lists views, high-resolution photos and streaming videos, plus easy-to-navigate sections for local and national news, sports, opinion, business, family and faith. • Best of the Deseret News - Access stories from each section.

2. Pioneering news since 1850, the Deseret News brings you the improved Android app — the latest innovation when you need to know more.

3. It’s never been simpler to navigate, access and share news that matters.

4. Sort by featured, latest and most popular. • Digital-rich Reading Experience - Simple section story and “swipe-through” navigation, plus easy-to-use grid and list interface allows you to quickly access stories. • Photos & Videos: View high-resolution photos and streaming videos. • Social Sharing - Share stories via email, Twitter and Facebook. • Offline Reading - Catch up on the latest news even when you don’t have an Internet connection.

Deseret News Customer Insights

1. No way to see archived storiesFinding earlier stories from previous days by scrolling down the home page I found, surprisingly, better than every other news site.

2. The stories in Featured stay there for 5+ days, making it pretty useless to check as it's all old news.

3. Where are the rest of the news stories? I am now adding to my review: Now ads pop up on top of the stories so you cant read them.

4. Also, latest only shows the last 20 or so stories, making it hard to find news stories from the day before.

5. Which is how it worked for several years.While the app works fine on my tablet, the actual news has been eliminated.

6. I gave to read online without app.I actually enjoy this app because the writers at Deseret News are so good and the app is very easy to navigate.

7. I thought I could trust Deseret News to bring me decent, unbiased local news but, once again, I've been let down by another local news firm.

8. The Featured and Latest sections only contain about 20 stories, old version could load a hundred or more.

9. There used to be an unlimited number of stories to read but the new app only gives you ten articles.

10. Thank you.Even in the short time I've had the app, I've noticed the stories leaning more and more towards a left-wing bias.

11. No real US and local news, no comics, no obits, little sports.

Steps to Troubleshoot & Fix Deseret News Issues

1. Fix Deseret News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Deseret News: Restarting the app will resolve most errors.
  2. Update the Deseret News App. Here is how:
    1. On Android goto PlayStore » Search for "Deseret News" » Open Deseret News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deseret News » click "UPDATE".
  3. Clear Deseret News app cache: Clearing cached data will force your app to retrieve the latest data directly from Deseret News servers.
    1. On Android, goto Settings » Apps » Select "Deseret News" » click Storage » click "Clear Cache".
  4. Check Deseret News app permissions. If any of these permissions required to use your device's features are disenabled, Deseret News might not work.
  5. Uninstall and reinstall Deseret News. If nothing else has worked, completely uninstall Deseret News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Deseret News not working


2. Fix Deseret News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Deseret News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Deseret News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Deseret News may not be able to connect to the Internet when running in the background.

Reported Issues