AppContacterPublished by DeenTek Solutions MOHID
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Steps to Troubleshoot & Fix ICC Issues
1. Fix ICC Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart ICC: Restarting the app will resolve most errors.
- Update the ICC App. Here is how:
- On Android goto PlayStore » Search for "ICC" » Open ICC » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for ICC » click "UPDATE".
- Clear ICC app cache: Clearing cached data will force your app to retrieve the latest data directly from ICC servers.
- On Android, goto Settings » Apps » Select "ICC" » click Storage » click "Clear Cache".
- Check ICC app permissions. If any of these permissions required to use your device's features are disenabled, ICC might not work.
- Uninstall and reinstall ICC. If nothing else has worked, completely uninstall ICC then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing ICC not working
2. Fix ICC Server issues & Internet Connection
- Check network connection: An unstable Internet will make ICC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to ICC not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, ICC may not be able to connect to the Internet when running in the background.
Reported Issues
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