Published by DealMachine L.L.C. on Nov 19, 2024

contact DealMachine for Real Estate Chat with our AI-based DealMachine Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with DealMachine?



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Why chat with our AI DealMachine Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of DealMachine.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Not to mention the overall experience - whether working in the app, contacting the help desk, or viewing recorded interviews or educational pieces - is super fun, positive, and friendly.I initially had problems setting up my account and received a white screen.

2. Can build custom lists, assign tasks to others to complete and can even see driving routes done in real time! But what has really impressed me is the customer support.

3. Coupled with a stellar customer service that was immediately available (James) and my experience went from frustrated to satisfied.

4. UPDATE-- Customer service is stellar!! I was contacted within minutes of my previous review and got my issue sorted out.

5. Customer service has been very helpful and promptly responsive to any issues I've had since I've used this app.

6. However, the service has been great to help me through any challenges.This app is awesome.

7. There needs to be a setting "wait for wifi to upload photos" using this setting, the photos would upload when I get home and my phone connects to my wifi.

8. Great app so far!I love the built-in features of mailers and the ability to track my leads and add pictures and notes.

9. Looking forward to continued success with dealmachine.Great app! Makes driving for dollars much more efficient and easier to do.

10. Thanks and keep up the great work!I just downloaded the app on my android phone, logged in, and suddenly it crashes.

11. I know I ask a lot of dumb questions but their customer service is so professional, courteous and timely.

Steps to Troubleshoot & Fix DealMachine Issues

1. Fix DealMachine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DealMachine: Restarting the app will resolve most errors.
  2. Update the DealMachine App. Here is how:
    1. On Android goto PlayStore » Search for "DealMachine" » Open DealMachine for Real Estate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DealMachine » click "UPDATE".
  3. Clear DealMachine for Real Estate app cache: Clearing cached data will force your app to retrieve the latest data directly from DealMachine servers.
    1. On Android, goto Settings » Apps » Select "DealMachine for Real Estate" » click Storage » click "Clear Cache".
  4. Check DealMachine app permissions. If any of these permissions required to use your device's features are disenabled, DealMachine might not work.
  5. Uninstall and reinstall DealMachine. If nothing else has worked, completely uninstall DealMachine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DealMachine not working


2. Fix DealMachine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DealMachine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DealMachine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DealMachine may not be able to connect to the Internet when running in the background.

Reported Issues

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