Published by TOPLAY Devs

contact TOPLAY - Games & Gaming news ? Chat with our AI-based TOPLAY Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with TOPLAY?



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Why chat with our AI TOPLAY Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of TOPLAY.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The first section does not get updated, if you go to channels and look one ylu are subscribed, youll see latest news that are not present in the feed tab.No flaws that I can see.

2. Also would be great to filter news by category or something.Takes to long to load and even then it will always come up with an error about being unable to load feed.

3. Also, not a big deal, but maybe an option to get rid of the ads for a price?No filters and a channel subscription function that doesn't work where it just ignores what your subscribed to or not.

4. The "lightning pages" it uses to allow for quickly loading articles only work half the time so you have to view the original page which entirely defeats the purpose.The app is aesthetically pleasing, but there's two big issues: 1.

5. I would love it if I could choose which gaming platforms, and which news outlets show in my feed.

6. The feed also doesn't show anything new from the last 92+ hours, and attempting to contact support led to a deleted email account.Really like the app.

7. After refreshing several times it will load a ad feed with some articles in (I get you need money to make an app but could you make sure it works before you monetize it).

8. It sometimes takes days just for the widget to show only one headline.

9. I've only been using it for a few days but it's much better than other apps of the same type.Actually i have been using it for a while.

10. As someone subscribed to this app, even if it's not an expensive subscription, I'd expect it to work more times than not.

11. There seems to be some news that are always there even if you don't have the source subscribed.

Steps to Troubleshoot & Fix TOPLAY Issues

1. Fix TOPLAY Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TOPLAY: Restarting the app will resolve most errors.
  2. Update the TOPLAY App. Here is how:
    1. On Android goto PlayStore » Search for "TOPLAY" » Open TOPLAY - Games & Gaming news ? » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TOPLAY » click "UPDATE".
  3. Clear TOPLAY - Games & Gaming news ? app cache: Clearing cached data will force your app to retrieve the latest data directly from TOPLAY servers.
    1. On Android, goto Settings » Apps » Select "TOPLAY - Games & Gaming news ?" » click Storage » click "Clear Cache".
  4. Check TOPLAY app permissions. If any of these permissions required to use your device's features are disenabled, TOPLAY might not work.
  5. Uninstall and reinstall TOPLAY. If nothing else has worked, completely uninstall TOPLAY then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TOPLAY not working


2. Fix TOPLAY Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TOPLAY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TOPLAY not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TOPLAY may not be able to connect to the Internet when running in the background.

Reported Issues

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