Contact The Museum of Philately Customer Service

Why should I report an Issue with The Museum of Philately?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of David Feldman SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have an important world-class exhibit collection of an area, country or subject, and are interested in “immortalizing” it, whether it be in a book or online, then please contact us to join the growing list of fellow collectors who are taking advantage of this unique offer.

2. The Museum of Philately is an interactive digital application, which presents the important philatelic collections and/or belongings to private collectors.

3. The Museum is intended to be a resource of philately for all people with an interest in the high-end of the hobby of collectible stamps and postal history.

4. It allows users to examine award-winning collections, learn about the collectors, to zoom in on selected items using your fingers, and obtain additional detail on the rarest pieces of a collection.

1. There is one flaw that I keep encountering which is the close up view displaying a black screen.

2. It keeps functionality limited, so I look forward to future updates that fix this.Well built app.

3. Great app, it is inspiring to see the works of the great collector's.

4. This is exactly the change in philately what we are looking forward to in this century.

5. Looking forward to more additions to this .

1. Fix The Museum of Philately Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Museum of Philately: Restarting the app will resolve most errors.
2. Update the The Museum of Philately App. Here is how:
   1. On Android goto PlayStore » Search for "The Museum of Philately" » Open The Museum of Philately » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Museum of Philately » click "UPDATE".
3. Clear The Museum of Philately app cache: Clearing cached data will force your app to retrieve the latest data directly from The Museum of Philately servers.
   1. On Android, goto Settings » Apps » Select "The Museum of Philately" » click Storage » click "Clear Cache".
4. Check The Museum of Philately app permissions. If any of these permissions required to use your device's features are disenabled, The Museum of Philately might not work.
5. Uninstall and reinstall The Museum of Philately. If nothing else has worked, completely uninstall The Museum of Philately then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Museum of Philately not working

2. Fix The Museum of Philately Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Museum of Philately be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Museum of Philately not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Museum of Philately may not be able to connect to the Internet when running in the background.