Published by Badsnowball Limited on Nov 20, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Smash Colors?



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What users are saying

1. Also the ball doesn't always follow your finger, it sometimes drifts or jerks an inch or two to the right or left causing you to mess up or to not even be able to correct it's location.I would give this game a better rating because the game is really awesome and the effects are great.

2. Too many ads and it took away from an awesome game.I've had this game for a year and where are the new songs? Everytime I check, it's the same list of songs & extras I 'bought' last year.

3. 2 stars for the disproportionate ad to game ratioI understand the point of adds but there are way to many and they are way to long every one of them is 30seconds, also when you have to move to the top of the screen for the bars, controls invert and immediately throws you off.

4. It'd be nice if the ads were a bit cut down on and if you want to get no ads, just a one-time purchase..There are so many ads, at first I thought reviewers were overexaggerating, but even if I played a game for only 30 seconds I get an ad.

5. 2nd, be prepared for ads! You have to watch a 30 second ad to unlock a song AND then another ad AFTER the song! I had to watch an ad just to get into the options menu!! Now I understand there needs to be ads to pay for songs and to make money but when I have to watch over 2 minutes of ads just to play 2 songs is ridiculousI don't usually review apps/games.

6. I like it, the beats match up pretty accurately- I usually add a bunch of my own music, which is mostly k hip-hop and has a faster beat, the game still gets the beat right.

7. These are just ideas but feel free to input them.The game is fine, but the levels are far too easy.

8. The hp thing I don't like because I only get two chances to miss, but the game is really fun if you don't focus on this stuff.5/5 great game.

9. Put faded as one box then have little options that say the difficulties availableSo many ads! 1st is this game fun? Yes it actually is.

10. So when you download the app and open it, there should be a (pop-up) that says select language and after that brings up one more (pop-up)that says preferred music and the pop-up shows selections of different genres and you can select them.

11. I'm so disappointed because the base game is enjoyable.

Steps to Troubleshoot & Fix Smash Colors Issues

1. Fix Smash Colors Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smash Colors: Restarting the app will resolve most errors.
  2. Update the Smash Colors App. Here is how:
    1. On Android goto PlayStore » Search for "Smash Colors" » Open Smash Colors » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smash Colors » click "UPDATE".
  3. Clear Smash Colors app cache: Clearing cached data will force your app to retrieve the latest data directly from Smash Colors servers.
    1. On Android, goto Settings » Apps » Select "Smash Colors" » click Storage » click "Clear Cache".
  4. Check Smash Colors app permissions. If any of these permissions required to use your device's features are disenabled, Smash Colors might not work.
  5. Uninstall and reinstall Smash Colors. If nothing else has worked, completely uninstall Smash Colors then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smash Colors not working


2. Fix Smash Colors Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smash Colors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smash Colors not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smash Colors may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Mikirah

Hi so I been deleted the app off my phone and for got to cancel the subscription and my phone won’t let me download anything and keeps trying to charge my card