Published by Badsnowball Limited on Nov 28, 2024

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Cyber Surfer Customer Insights

1. PLEASE change it.The game is Really good it has a wonderful selection of songs to play.

2. At first they didn't have many songs and you could not sort by type but now you can and they have more songs in every update yay! The controls are very simple except at the end when you have to do a 5x loop to get all the gems it can be done but with the controls as they are is very hard to do.This is a great app! There are a lot of different songs, and cool boards and sabres.

3. There is a yearly subscription option which is super cheap!I love the concept.. but the songs are super short and there's not many only like 30 or so you can play.

4. Not really much of a challenge with this game, unless you're color blind.Good game, good idea, and like the music (most of it) but I think the game is a little bit to easy.

5. Most games like this make you wait for the good content, this one gives you the few decent songs up front and then never-ending garbage from there.

6. More songs would be nice.I'm on the expert mode now, love the challenge.

7. Overall hot dumpster fire of a game.Update lost all my gear but I'm free to play so I'll earn it back.

8. You see an ad after every song, when you press play for the next song, open 3 chests and it offers you more keys if you watch an ad you press no thanks and you still get to watch an ad.

9. The songs are the originals and not by a cover artist like other music games.

10. There is easy,hard,expert,and challenged But the reason I only gave it a 3 star is because in My opinion the levels could be much harder than they are I've only played 2 easy levels and then played several expert levels like they were nothing at all.

11. Maybe make it so instead of just hovering over it you have to tap when you hover over the line to get the point in a separate game mode.

Steps to Troubleshoot & Fix Cyber Surfer Issues

1. Fix Cyber Surfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cyber Surfer: Restarting the app will resolve most errors.
  2. Update the Cyber Surfer App. Here is how:
    1. On Android goto PlayStore » Search for "Cyber Surfer" » Open Cyber Surfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cyber Surfer » click "UPDATE".
  3. Clear Cyber Surfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Cyber Surfer servers.
    1. On Android, goto Settings » Apps » Select "Cyber Surfer" » click Storage » click "Clear Cache".
  4. Check Cyber Surfer app permissions. If any of these permissions required to use your device's features are disenabled, Cyber Surfer might not work.
  5. Uninstall and reinstall Cyber Surfer. If nothing else has worked, completely uninstall Cyber Surfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cyber Surfer not working


2. Fix Cyber Surfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cyber Surfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cyber Surfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cyber Surfer may not be able to connect to the Internet when running in the background.

Reported Issues