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1. Galaxy s23 running latest android software.For over a week now I haven't had text message has been up there three times to get it fixed tell me to download this app the app still doesn't work and you expect me to pay my bill I wouldn't even go back to the place I think it's time to cancel my serviceC Spire does not put customers first! I do NOT recommend this service.

2. Way to take something that was ok and turn it into a complete waste of space on my phoneWhy mess with the app? It worked just fine until the update now you can't sign in and even when I try to sign in through the website It says the same thing uuuggghhhhThis app only shows the logo, will not open.

3. Apparently, C Spire customers aren't allowed to experience financial hardship! I was told to change my plan I would have to pay $55, but I only had $30 that month! For some reason, explaining this to them was impossible.

4. Zero understanding!I need to pay my bill and this new download isn't working and now I don't have service.

5. Sure, the app works decently enough for my needs, but that's not going to matter much if you ever need help with something else *outside* of the app regarding your account or bill.The app currently is not loading up.

6. I was moving and needed to have my service disconnected, but was charged for months after my initial request to disconnect even after the rep "assured" me it would get disconnected.

7. They suspended my service a day early and wouldn't let me lower my plan so that I could afford to reactivate my service.

8. Why mess up a good thing?After 2 new updates I can no longer sign in to my account.

9. C Spire's customer service is absolute garbage and completely useless.

10. Why did yall mess with the other app ... it worked fine.I should have listen to others and not updated my app.

11. Frustrating that it won't work.The usage information is never correct.

1. Fix My C Spire Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My C Spire: Restarting the app will resolve most errors.
2. Update the My C Spire App. Here is how:
   1. On Android goto PlayStore » Search for "My C Spire" » Open My C Spire » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My C Spire » click "UPDATE".
3. Clear My C Spire app cache: Clearing cached data will force your app to retrieve the latest data directly from My C Spire servers.
   1. On Android, goto Settings » Apps » Select "My C Spire" » click Storage » click "Clear Cache".
4. Check My C Spire app permissions. If any of these permissions required to use your device's features are disenabled, My C Spire might not work.
5. Uninstall and reinstall My C Spire. If nothing else has worked, completely uninstall My C Spire then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My C Spire not working

2. Fix My C Spire Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My C Spire be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My C Spire not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My C Spire may not be able to connect to the Internet when running in the background.