Contact Bible Gateway Customer Service

Why should I report an Issue with Bible Gateway?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HarperCollins Christian Publishing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The bible navigation tool also doesn't work anymore, because it won't let me scroll through chapters and verses, so I have to manually type in the book I want to read.

2. The bible navigation tool also doesn't work anymore, because it won't let me scroll through chapters and verses, so I have to manually type in the book I want to read.

3. The bible navigation tool also doesn't work anymore, because it won't let me scroll through chapters and verses, so I have to manually type in the book I want to read.

4. The bible navigation tool also doesn't work anymore, because it won't let me scroll through chapters and verses, so I have to manually type in the book I want to read.

5. The bible navigation tool also doesn't work anymore, because it won't let me scroll through chapters and verses, so I have to manually type in the book I want to read.

6. My favorite part of the app was the audio Bibles which I still enjoy, I just really hope they can fix the ads and scrolling issues.How could something so good be messed up so bad? This was my go to for daily reading, just got the update and now there are so many issues.

7. My favorite part of the app was the audio Bibles which I still enjoy, I just really hope they can fix the ads and scrolling issues.How could something so good be messed up so bad? This was my go to for daily reading, just got the update and now there are so many issues.

8. My favorite part of the app was the audio Bibles which I still enjoy, I just really hope they can fix the ads and scrolling issues.How could something so good be messed up so bad? This was my go to for daily reading, just got the update and now there are so many issues.

9. My favorite part of the app was the audio Bibles which I still enjoy, I just really hope they can fix the ads and scrolling issues.How could something so good be messed up so bad? This was my go to for daily reading, just got the update and now there are so many issues.

10. My favorite part of the app was the audio Bibles which I still enjoy, I just really hope they can fix the ads and scrolling issues.How could something so good be messed up so bad? This was my go to for daily reading, just got the update and now there are so many issues.

11. No scrolling to previous chapters, you have to select.The new update has issues.

1. Fix Bible Gateway Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bible Gateway: Restarting the app will resolve most errors.
2. Update the Bible Gateway App. Here is how:
   1. On Android goto PlayStore » Search for "Bible Gateway" » Open Bible Gateway » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bible Gateway » click "UPDATE".
3. Clear Bible Gateway app cache: Clearing cached data will force your app to retrieve the latest data directly from Bible Gateway servers.
   1. On Android, goto Settings » Apps » Select "Bible Gateway" » click Storage » click "Clear Cache".
4. Check Bible Gateway app permissions. If any of these permissions required to use your device's features are disenabled, Bible Gateway might not work.
5. Uninstall and reinstall Bible Gateway. If nothing else has worked, completely uninstall Bible Gateway then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bible Gateway not working

2. Fix Bible Gateway Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bible Gateway be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bible Gateway not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bible Gateway may not be able to connect to the Internet when running in the background.