Contact First 5 Customer Service

Why should I report an Issue with First 5?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Proverbs 31 Ministries to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It’s our hope you create a daily habit of reading God’s Word through your time spent in the First 5 app. • New Teaching Every Day: We unpack books of the Bible, focusing on passages of Scripture each day and seeing how they apply to our lives. • Highlight, Save and Share: You can highlight any portion of our daily teachings to bookmark, share or add a personal note.

2. First 5 is specifically designed to greet you with a short teaching in God’s Word daily before you get distracted by social media and everything else competing for your attention.

3. Review your notes and activity through your profile and use the export feature to save them to your device. • Reminder Functionality: Set up a reminder in the app to go off at any time you choose.

4. This way, you can read each teaching at a time that works best in your schedule. • Bible: Don't have your Bible handy?

5. Transform your time with God using the First 5 app, developed by Proverbs 31 Ministries.

6. Use this feature for your daily Bible reading.

7. You can search any passage of Scripture and even bookmark, highlight and create a graphic to share with a friend. * Community: Find community among our First 5 friends in private and public groups.

1. I doubt I would be able to read this fine detailed print as soom as I wake up... Being able to click on the audio would be a great way to listen and soak it in while you wake up.

2. the teachings are wonderful! however, in the last few months, of the weekend audio teaching, the audio shuts off and I never get the complete lesson! frustrating to say the least!!! sometimes, but rarely, does it start up again but it still doesn't make it to the end.

3. I hope you will read this and please fix this issueI just downloaded the app and can't wait to get started with daily readings and prayers, but the notification setting doesn't seem to be working.

4. I have many saved days I go back to read often.I'm giving it 5 stars, because I love this app and have been using it for quite awhile.

5. It is stuck on the first page with the loading circle spinning merrily away, and nothing... I have tried all of the usual tricks, including uninstalling and reininstalling, and rebooting my phone, to no avail.

6. this morning I tried just to see if they had worked out the bugs and it was working again!Was working fine until last update.

7. I love the calm presentation that allows for reflection.Awesome app and use daily but having a few issues with font color and background.

8. As a busy mom, I rely on reminders for pretty much everything -- plus I love the idea of setting a specific sound and message that remind me of this most important appointment each day.

9. The app doesn't interface well with my newer Samsung when using audio for weekend teachings.

10. My app quit working a few days ago,I tried uninstalling and reinstalling, nothing.

11. It worked yesterday and I was excited to join in the new study that starts today and all I get is a white screen.

1. Fix First 5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart First 5: Restarting the app will resolve most errors.
2. Update the First 5 App. Here is how:
   1. On Android goto PlayStore » Search for "First 5" » Open First 5 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First 5 » click "UPDATE".
3. Clear First 5 app cache: Clearing cached data will force your app to retrieve the latest data directly from First 5 servers.
   1. On Android, goto Settings » Apps » Select "First 5" » click Storage » click "Clear Cache".
4. Check First 5 app permissions. If any of these permissions required to use your device's features are disenabled, First 5 might not work.
5. Uninstall and reinstall First 5. If nothing else has worked, completely uninstall First 5 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing First 5 not working

2. Fix First 5 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make First 5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to First 5 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, First 5 may not be able to connect to the Internet when running in the background.