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Why chat with our AI First 5 Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of First 5.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I doubt I would be able to read this fine detailed print as soom as I wake up... Being able to click on the audio would be a great way to listen and soak it in while you wake up.

2. the teachings are wonderful! however, in the last few months, of the weekend audio teaching, the audio shuts off and I never get the complete lesson! frustrating to say the least!!! sometimes, but rarely, does it start up again but it still doesn't make it to the end.

3. I hope you will read this and please fix this issueI just downloaded the app and can't wait to get started with daily readings and prayers, but the notification setting doesn't seem to be working.

4. I have many saved days I go back to read often.I'm giving it 5 stars, because I love this app and have been using it for quite awhile.

5. It is stuck on the first page with the loading circle spinning merrily away, and nothing... I have tried all of the usual tricks, including uninstalling and reininstalling, and rebooting my phone, to no avail.

6. this morning I tried just to see if they had worked out the bugs and it was working again!Was working fine until last update.

7. I love the calm presentation that allows for reflection.Awesome app and use daily but having a few issues with font color and background.

8. As a busy mom, I rely on reminders for pretty much everything -- plus I love the idea of setting a specific sound and message that remind me of this most important appointment each day.

9. The app doesn't interface well with my newer Samsung when using audio for weekend teachings.

10. My app quit working a few days ago,I tried uninstalling and reinstalling, nothing.

11. It worked yesterday and I was excited to join in the new study that starts today and all I get is a white screen.

1. Fix First 5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart First 5: Restarting the app will resolve most errors.
2. Update the First 5 App. Here is how:
   1. On Android goto PlayStore » Search for "First 5" » Open First 5 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First 5 » click "UPDATE".
3. Clear First 5 app cache: Clearing cached data will force your app to retrieve the latest data directly from First 5 servers.
   1. On Android, goto Settings » Apps » Select "First 5" » click Storage » click "Clear Cache".
4. Check First 5 app permissions. If any of these permissions required to use your device's features are disenabled, First 5 might not work.
5. Uninstall and reinstall First 5. If nothing else has worked, completely uninstall First 5 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing First 5 not working

2. Fix First 5 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make First 5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to First 5 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, First 5 may not be able to connect to the Internet when running in the background.