Contact Ba Customer Service

Why chat with our AI Ba Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Ba.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Also, reminder notifications are very helpful, and you control the settings for the reminders!Amazing app! Keeps track of both my kids' info for diapers, feeding, & even sleep! Love how easy it is to use! Plus, you can personalize the background, color palette, & what you want to track for each child.

2. Easy to use for everyone! Love that I can make notes on every entry when we try something new :)App is very helpful for tracking feedings, diaper changes, pumping and more.

3. I enjoy all the reminder settings as well, it has been useful to our needs.Love this app! It's easy to use and has great stats for when you visit the doctor or use the information to remind yourself when you have brain fog.

4. I highly recommend!Best baby/toddler tracking app out there!!! I searched and downloaded around 10 different apps and was searching for: easy navigation, simple and free tracking, easy access to share with co-parent, and free graph to see child's patterns.

5. Would definitely recommend it!So very helpful in keeping track of my last feeding, diaper change, or pumping.

6. I highly recommend it!So far, this has been a VERY helpful app to share feeding and diaper info with my husband.

7. The only thing I have trouble with is tapping the start button on the feeding timer - I breastfeed and usually need both hands.I can't speak to anything other than the breastfeeding and diapering portion of the app, but those 2 things have been fantastic.

8. Thank yous for developing this and for allowing it to be free!!!I paid up for the version that my family could access, and it's been amazing!!! Takes all the guess work out of timing and tracking for our little man.

9. I've tried them all and it's the best free one on the market! I almost exclusively pump to feed my newborn and it's great for keeping track of feed times.

10. Keep up the great work!I've been using this app for about 2 weeks now, and I love it.

11. I rely on this app heavily, including reminders to change baby's diaper or when feeding time comes around again.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby & Breastfeeding Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby & Breastfeeding Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby & Breastfeeding Tracker" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.