Contact Guide Customer Service

Why should I report an Issue with Guide for COC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cochin Rebels to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Content in this app is not affiliated with, endorsed, sponsored, or specifically approved by Supercell and Supercell is not responsible for it.

1. Don't use this appAbsolutely the worst...... Can't even find layouts for my base...... And it's limited upto town hall 11 only town hall 12 13 &14 not added.........no place for putting 0 stars or negative stars google play should add negative stars alsoA little bit accurate and also needs an update because some gold or elixir tags are not all accurate.It's good but it doesn't have any info about the new troops, spells, and buildings.,useless not updated....Let know with the castle level wise... its just like dustbin... everything anywhere... not ok easy to use,I like this app because this app is so simple and easy to found what I want to seacrh, for example I want to see the evolution of mortar.Very old data, needs an upgrade.Not useful for me, and so many ads which think i hate😠😠Please update the app for the latest units, buildings and resources.

2. Thing is the way developers have presented everything in this app is well and organised but it is too old for now , the upgrade cost and time have changed but this app still shows the old one's .

3. Had information updated to 2017.

4. IT WOULD BE APPRECIATED .Not updated.

5. So all the details and troop levels are wrong now.

6. NOT VERY HELPFUL ANYMORE....PLS DO SOMETHING ABOUT THIS .

1. Fix Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Guide: Restarting the app will resolve most errors.
2. Update the Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Guide" » Open Guide for COC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guide » click "UPDATE".
3. Clear Guide for COC app cache: Clearing cached data will force your app to retrieve the latest data directly from Guide servers.
   1. On Android, goto Settings » Apps » Select "Guide for COC" » click Storage » click "Clear Cache".
4. Check Guide app permissions. If any of these permissions required to use your device's features are disenabled, Guide might not work.
5. Uninstall and reinstall Guide. If nothing else has worked, completely uninstall Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Guide not working

2. Fix Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Guide may not be able to connect to the Internet when running in the background.