Contact CNN Philippines News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of CNN Philippines News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Expected more from a local station of an internal news organization.Google prize virus pops up when trying to open news stories.

2. When you try to click the tiny "x" to get rid of the obscuring Ad/video, you end up going to the unwanted Ad anyway!!! I would expect the most reliable news source to do better than this! Won't be using it again.Does not update daily.

3. Advertisements are annoying covering articles.Kindly fix the Video Player on your Live broadcast page as it cannot be tapped to Full Screen mode.Underdeveloped app.

4. I have been using the CNN Philippine app for 2 years as my primary local news source.

5. Even the news videos and pictures are sometimes obscured by Ads...it's ridiculous.

6. Google gift malware on your app? Are you kidding me? You guys should be ashamed of yourselves.

7. The pictures cannot be clicked on to enlarge.

8. Terribly needs bug fixes.All i could see are ads! 70% google ads and 30% article.

9. The news are also repetitive.

10. Can't open article when clicked.

11. How the app has gone downhill over the last 15 months is beyond me! It's now absolutely riddled with Ads.

1. Fix CNN Philippines News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CNN Philippines News: Restarting the app will resolve most errors.
2. Update the CNN Philippines News App. Here is how:
   1. On Android goto PlayStore » Search for "CNN Philippines News" » Open CNN Philippines News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CNN Philippines News » click "UPDATE".
3. Clear CNN Philippines News app cache: Clearing cached data will force your app to retrieve the latest data directly from CNN Philippines News servers.
   1. On Android, goto Settings » Apps » Select "CNN Philippines News" » click Storage » click "Clear Cache".
4. Check CNN Philippines News app permissions. If any of these permissions required to use your device's features are disenabled, CNN Philippines News might not work.
5. Uninstall and reinstall CNN Philippines News. If nothing else has worked, completely uninstall CNN Philippines News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CNN Philippines News not working

2. Fix CNN Philippines News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CNN Philippines News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CNN Philippines News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CNN Philippines News may not be able to connect to the Internet when running in the background.