Contact AJC News Customer Service

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1. Upd 6/30/20: 1Star less, No Search feature, cannot change Default weather location, barely any world headline news...even for AJCWhen the app issues multiple notifications, only the first one links to the correct story.

2. Easier to find all the news and really good transcript of the news, weather and other contents! The only thing I don't like is having 2go2 the end of each article / clicking the back arrow to go back to the main page to get to the next article.

3. After that, all the notifications link to the story in the first notification, even though the subsequent notifications refer to different stories.

4. It's just loading text and a few pictures, so why does it take two/three times as long as it takes me to start a 5K video, or open text/picures in any other app?I used the app for over a week and found the "writing" to be terse and repetitive.

5. The news and weather are fine, again just too many notifications!!Love the new format of AJC compared to the old one.

6. First, if I click on an AJC article in another app, should give me the option to open it in the AJC app instead of browser.

7. Local coverages good but needs the interface reworked.Too many notifications!! Please allow option for selecting how many in a day.

8. article on DeKalb county Covid-19 measures failed to include the most recent changes, which were the most important.

9. Even within the app, links for a story sometimes take me to another story.I dont know why the app developers feel so compelled to make this look like a bad TV news website.

10. Also the heavy focus on having a picture to go with each title, even when its just a stock picture, is unnecessary and adds to the clutter.The app will only display in portrait mode, not in landscape mode.

11. Another article included the same quote, from the same source in two different paragraphs, one right the other.

1. Fix AJC News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AJC News: Restarting the app will resolve most errors.
2. Update the AJC News App. Here is how:
   1. On Android goto PlayStore » Search for "AJC News" » Open AJC News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AJC News » click "UPDATE".
3. Clear AJC News app cache: Clearing cached data will force your app to retrieve the latest data directly from AJC News servers.
   1. On Android, goto Settings » Apps » Select "AJC News" » click Storage » click "Clear Cache".
4. Check AJC News app permissions. If any of these permissions required to use your device's features are disenabled, AJC News might not work.
5. Uninstall and reinstall AJC News. If nothing else has worked, completely uninstall AJC News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AJC News not working

2. Fix AJC News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AJC News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AJC News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AJC News may not be able to connect to the Internet when running in the background.