Published by CLAAS KGaA mbH

Report an issue with CLAAS Farm Scout.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CLAAS Farm Scout?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CLAAS KGaA mbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

CLAAS Farm Scout Customer Insights

Steps to Troubleshoot & Fix CLAAS Farm Scout Issues

1. Fix CLAAS Farm Scout Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CLAAS Farm Scout: Restarting the app will resolve most errors.
  2. Update the CLAAS Farm Scout App. Here is how:
    1. On Android goto PlayStore » Search for "CLAAS Farm Scout" » Open CLAAS Farm Scout » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CLAAS Farm Scout » click "UPDATE".
  3. Clear CLAAS Farm Scout app cache: Clearing cached data will force your app to retrieve the latest data directly from CLAAS Farm Scout servers.
    1. On Android, goto Settings » Apps » Select "CLAAS Farm Scout" » click Storage » click "Clear Cache".
  4. Check CLAAS Farm Scout app permissions. If any of these permissions required to use your device's features are disenabled, CLAAS Farm Scout might not work.
  5. Uninstall and reinstall CLAAS Farm Scout. If nothing else has worked, completely uninstall CLAAS Farm Scout then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CLAAS Farm Scout not working


2. Fix CLAAS Farm Scout Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CLAAS Farm Scout be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CLAAS Farm Scout not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CLAAS Farm Scout may not be able to connect to the Internet when running in the background.

Reported Issues