AppContacter
Contact Check-In Customer Service
Published by Church Community Builder, Inc. on Aug 5, 2024
Report an issue with Check-In.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Check-In?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Church Community Builder, Inc. to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Check-In
1. The app is available to use with the Deluxe version of Church Community Builder, and uses your saved Check-In setups to allow you to create Self Check-In stations for your regular attenders, or Manned Check-In stations for your first-time guests.
2. We've taken our time-tested Check-In tool and built an app that will make checking in people easier than ever and it's here for Android devices!
3. Simply open the app, connect your compatible bluetooth printer, choose your setup, and you're good to go!
Check-In Customer Insights
Steps to Troubleshoot & Fix Check-In Issues
1. Fix Check-In Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Check-In: Restarting the app will resolve most errors.
- Update the Check-In App. Here is how:
- On Android goto PlayStore » Search for "Check-In" » Open Check-In » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Check-In » click "UPDATE".
- Clear Check-In app cache: Clearing cached data will force your app to retrieve the latest data directly from Check-In servers.
- On Android, goto Settings » Apps » Select "Check-In" » click Storage » click "Clear Cache".
- Check Check-In app permissions. If any of these permissions required to use your device's features are disenabled, Check-In might not work.
- Uninstall and reinstall Check-In. If nothing else has worked, completely uninstall Check-In then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Check-In not working
2. Fix Check-In Server issues & Internet Connection
- Check network connection: An unstable Internet will make Check-In be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Check-In not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Check-In may not be able to connect to the Internet when running in the background.
