AppContacterPublished by Church Community Builder, Inc. on Aug 5, 2024
Contact Check-In Customer Service
Chat with our AI-based Check-In Support
Why chat with our AI Check-In Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Check-In.
- Skip support wait times and emailing back and forth. Get help immediately.
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What users are saying
Steps to Troubleshoot & Fix Check-In Issues
1. Fix Check-In Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Check-In: Restarting the app will resolve most errors.
- Update the Check-In App. Here is how:
- On Android goto PlayStore » Search for "Check-In" » Open Check-In » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Check-In » click "UPDATE".
- Clear Check-In app cache: Clearing cached data will force your app to retrieve the latest data directly from Check-In servers.
- On Android, goto Settings » Apps » Select "Check-In" » click Storage » click "Clear Cache".
- Check Check-In app permissions. If any of these permissions required to use your device's features are disenabled, Check-In might not work.
- Uninstall and reinstall Check-In. If nothing else has worked, completely uninstall Check-In then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Check-In not working
2. Fix Check-In Server issues & Internet Connection
- Check network connection: An unstable Internet will make Check-In be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Check-In not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Check-In may not be able to connect to the Internet when running in the background.
Reported Issues
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