Published by Chocosoft.co.il

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Why should I report an Issue with Andro Search (Files Contacts)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Chocosoft.co.il to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Andro Search (Files Contacts) Customer Insights

1. Examples - 1) only a simple search with no wildcards 2) no control to search a specific directory 3) No option to limit search targets and NOT index everything 4) not possible to refine results by searching within a result set 5) cannot opt to search non-indexed locations which is adequate most of the time (ie limit index size on limited hardware resources) etc.

2. No ability to specify where to search or to filter the results make it useless to find a common string - looking throughg hundereds of results to find the single result that's needed.

3. The only improvement I would like is to also search emails, but even without this, this is the app I have needed for years as an engineer.Free version is useless when there are many results as you are prevented from seeing them unless you upgrade.

4. Also, appends signature to text of any message that a file sent from the search results creates, even in pro version.

5. it works a million times better than the search option from SamsungReturns instant results.

6. Being able to use another search engine than Google as an option, let's say DuckDuck for exemple, would be really awesome.

7. Too bad...works well, could you put an option for displaying titles instead of file name for html searched results.

8. Looked for help - "user community" and website come up as Google Plus shutdown notices! Where is the developer?This is a must have app for finding files and content in Android.

9. Progress bar get stuck at 10% of pdfs, and most things that used to show up in a recent search now do not.

10. Andro Search instantly finds those files.

11. Unresponsive development team.As the whole intent of this app is to search, it is lacking in many areas.

Steps to Troubleshoot & Fix Andro Search (Files Contacts) Issues

1. Fix Andro Search (Files Contacts) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Andro Search (Files Contacts): Restarting the app will resolve most errors.
  2. Update the Andro Search (Files Contacts) App. Here is how:
    1. On Android goto PlayStore » Search for "Andro Search (Files Contacts)" » Open Andro Search (Files Contacts) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Andro Search (Files Contacts) » click "UPDATE".
  3. Clear Andro Search (Files Contacts) app cache: Clearing cached data will force your app to retrieve the latest data directly from Andro Search (Files Contacts) servers.
    1. On Android, goto Settings » Apps » Select "Andro Search (Files Contacts)" » click Storage » click "Clear Cache".
  4. Check Andro Search (Files Contacts) app permissions. If any of these permissions required to use your device's features are disenabled, Andro Search (Files Contacts) might not work.
  5. Uninstall and reinstall Andro Search (Files Contacts). If nothing else has worked, completely uninstall Andro Search (Files Contacts) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Andro Search (Files Contacts) not working


2. Fix Andro Search (Files Contacts) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Andro Search (Files Contacts) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Andro Search (Files Contacts) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Andro Search (Files Contacts) may not be able to connect to the Internet when running in the background.

Reported Issues