Contact Celtx Script Customer Service

Why should I report an Issue with Celtx Script?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Celtx to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's not intuitive AT ALL!! I've been stuck on trying to get off the first line while keeping my scene heading.

2. Sometimes the character or scene heading popup doesn't appear.. It all gets really annoying.Writing in Celtx is impossible right now.

3. After a few words, it starts to lock up, and my phone's autocorrect starts completing words as I write them, so I end up with something like "ArAre e" instead of "Are," which I wouldn't mind if not for the EXTREME lag that follows.

4. The "Done" button quits the editing mode entirely???? Whhhyy??!!I absolutely love this app! It's easy to use, the layout is just about perfect, my only complaints are that the buttons in the menu when on a mobile, they will kick you out and say the app had stopped working.

5. After doing this three or four times, getting maybe four or five words typed each time, I've stopped trying.

6. I can't keep going down the lines of script, I have to hit > to go to the next line after every paragraph.TERRIBLE WORKFLOW compared to Windows.

7. Please fix this soon.Having a way to write offline that syncs when finally connected to internet is great, but that is one of the few advantages of this app (besides the formatting of course).

8. I've been using Celtx on windows for YEARS, weekly.

9. Celtx has a lot of great features that you dont see in other screenwriting programs, but most of them are blocked off by a monthly pay wall.

10. I have been using Celtx for almost 20 years now, it is sad to have to consider another platform.

11. It's really a big problem whenever I'm trying to write my script and it just crashes in the middle of nowhere.

1. Fix Celtx Script Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Celtx Script: Restarting the app will resolve most errors.
2. Update the Celtx Script App. Here is how:
   1. On Android goto PlayStore » Search for "Celtx Script" » Open Celtx Script » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Celtx Script » click "UPDATE".
3. Clear Celtx Script app cache: Clearing cached data will force your app to retrieve the latest data directly from Celtx Script servers.
   1. On Android, goto Settings » Apps » Select "Celtx Script" » click Storage » click "Clear Cache".
4. Check Celtx Script app permissions. If any of these permissions required to use your device's features are disenabled, Celtx Script might not work.
5. Uninstall and reinstall Celtx Script. If nothing else has worked, completely uninstall Celtx Script then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Celtx Script not working

2. Fix Celtx Script Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Celtx Script be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Celtx Script not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Celtx Script may not be able to connect to the Internet when running in the background.