Published by Catholic Connect LLC

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Why should I report an Issue with Catholic Connect - Catholic So?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Catholic Connect LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Catholic Connect Customer Insights

1. 1) I can't seem to get any picture to load without the app crashing, 2) the app crashes when I run it in the background while checking other things, 3) sometimes the message bubbles from the app remain on the screen until I restart my phone.Love the concept and the vibe of the place.

2. Tapping things on the instagram login didn't seem to work? You couldn't really press on the text fields, and could only move to the next field by pressing the "Return" button on your phone's keyboard.

3. I would like for it to just go back to the previous page on the app!I love the idea for the app, since I love Catholic Connect itself! As a concept, it's awesome, but theres a lot of work to be done for sure.

4. Only shows parishes in Argentina (I'm in America) Connect your networks: Pressing on the arrow on the right side doesn't work.

5. I am not able to add my home parish here in Maine, I can't connect my Instagram, no results pop up if I search for any person who DOES HAVE AN ACCOUNT, and it's a bit laggy.

6. Features present in other social media apps such as the ability to select your location, post multiple photos at the same time, editing photos etc are not present here.

7. Will encourage others to check out.Great premise, however it does not allow Instagram to connect and it lags a lot.

8. I will keep using in the hopes that some support encourages changeI really wanted the Catholic Connect app to be amazing but I can't even get past the sign up process.

9. Unable to search friends or follow parish, which is a shame.Great idea, lots of flaws.

10. I'm hopeful for more updates that will tesolve this as I love the idea behind it.This app fails to allow users to register.

11. Profile screen: the info section shows my birthday as one day off, despite appearing normal in the editing screen.

Steps to Troubleshoot & Fix Catholic Connect Issues

1. Fix Catholic Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Catholic Connect: Restarting the app will resolve most errors.
  2. Update the Catholic Connect App. Here is how:
    1. On Android goto PlayStore » Search for "Catholic Connect" » Open Catholic Connect - Catholic So » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Catholic Connect » click "UPDATE".
  3. Clear Catholic Connect - Catholic So app cache: Clearing cached data will force your app to retrieve the latest data directly from Catholic Connect servers.
    1. On Android, goto Settings » Apps » Select "Catholic Connect - Catholic So" » click Storage » click "Clear Cache".
  4. Check Catholic Connect app permissions. If any of these permissions required to use your device's features are disenabled, Catholic Connect might not work.
  5. Uninstall and reinstall Catholic Connect. If nothing else has worked, completely uninstall Catholic Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Catholic Connect not working


2. Fix Catholic Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Catholic Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Catholic Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Catholic Connect may not be able to connect to the Internet when running in the background.

Reported Issues