Contact TND Customer Service

Why should I report an Issue with TND – Recovery for Women?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CaredFor to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This invite-only sober community is a tool to promote your recovery and receive support when you need it the most. * Alumni and family to share updates, ask questions, and offer support. * The Next Door to receive daily inspirations, updates for onsite events, and ways to be involved. * Real-time posts: This private sober group allows you to stay connected to alumni, family The Next Door in real-time. * Daily inspirations help to center your thoughts and actions. * Sober Birthday: Choose to share your sobriety date and receive support from your fellow alumni as you reach that milestone. * Discussions are a way for you to share your voice and inspire others on recovery topics. * Privacy: The community is invite-only and created for The Next Door alumni and family.

2. Share updates, ask questions, support others, and stay connected with others throughout your recovery.

3. You control what information to share.

1. I was very disappointed.I had an incredible experience at the Next Door Treatment Center - it was truly a second chance at life! Everything happens for a reason and I'm so grateful for the opportunity to walk through their doors.

2. I recomend this recovery to anyone reaching out for help!Wish it said that it's for a particular assigned group instead of advertising it as a program for all.

3. When I first arrived, I was scared and uncertain of what was to come, but the staff was a blessing.

4. The first time i messed up a few years later and this time was awsome.

5. From the counselors to the CPRSs, I was treated with respect and reminded that my worth was priceless.

6. The staff there was very kind, non judgemental, and always there if we needed them.

7. It was terrifying to enter treatment, I can honestly say I don't regret it.

8. I've been to The Next Door twice.

1. Fix TND Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TND: Restarting the app will resolve most errors.
2. Update the TND App. Here is how:
   1. On Android goto PlayStore » Search for "TND" » Open TND – Recovery for Women » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TND » click "UPDATE".
3. Clear TND – Recovery for Women app cache: Clearing cached data will force your app to retrieve the latest data directly from TND servers.
   1. On Android, goto Settings » Apps » Select "TND – Recovery for Women" » click Storage » click "Clear Cache".
4. Check TND app permissions. If any of these permissions required to use your device's features are disenabled, TND might not work.
5. Uninstall and reinstall TND. If nothing else has worked, completely uninstall TND then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TND not working

2. Fix TND Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TND be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TND not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TND may not be able to connect to the Internet when running in the background.