AppContacterContact Be Closer Customer Service
Chat with our AI-based Be Closer Support
Why chat with our AI Be Closer Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Be Closer.
- Skip support wait times and emailing back and forth. Get help immediately.
|
What users are saying
1. No notification before deducting my money.... I tried to cancel the subscription, but all is nonsense.. breach of contract, and obtaining money by trick.. I've already deleted the application before you debited my account.
2. I deleted the app and had to reinstall again just to register my displeasure, please refund my money if you are truly a honest venture.Please kindly refund my money.
3. Could not do much with it plus it centre's in USA with more detail then in canadaPlease refund my money, your trial period statement was that you will notify the user before deduction is made.
4. I deleted the app, had to reinstall again just to register my displeasure and to know how to recover my sick sister money.
5. please refund the money back if you are truly a honest venture.Nobody should download this app or better still never add your card.
6. When i downloaded it said i can start free but i have to pay like this drive me crazy! I hate this stupid appUseless app.. Don't waste your time in expecting things will be shown same as advertisements!this app sucks, you can't even add your own location, I wasted 10 minutes of my time.
7. The acct you debit belong to my sister, she is sick and in need of the money.
8. and I was going to give zero stars a nice beautiful zero like this (0)it's nice but why ask for payment can't someone just use dataThis is super pathetic app... I purchased this for 3 days... It doesn't work like paid one.. The app has nothing surprising or valuable features.
9. Please refund my money back to my account.
10. Please refund my money.
11. This "Be Closer" Team is fake and they robb money from people.
Steps to Troubleshoot & Fix Be Closer Issues
1. Fix Be Closer Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Be Closer: Restarting the app will resolve most errors.
- Update the Be Closer App. Here is how:
- On Android goto PlayStore » Search for "Be Closer" » Open Be Closer: Family location » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Be Closer » click "UPDATE".
- Clear Be Closer: Family location app cache: Clearing cached data will force your app to retrieve the latest data directly from Be Closer servers.
- On Android, goto Settings » Apps » Select "Be Closer: Family location" » click Storage » click "Clear Cache".
- Check Be Closer app permissions. If any of these permissions required to use your device's features are disenabled, Be Closer might not work.
- Uninstall and reinstall Be Closer. If nothing else has worked, completely uninstall Be Closer then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Be Closer not working
2. Fix Be Closer Server issues & Internet Connection
- Check network connection: An unstable Internet will make Be Closer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Be Closer not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Be Closer may not be able to connect to the Internet when running in the background.
Reported Issues
I want to cancel my subscription
Please cancel my subscription.
Dear ALL, I have cancelled my subscription earlier before now and never used the app. I am amazed to see my account debited for services i never used. please help refund the N15,500 debited to my Ecobank account
Please help, I want to cancel my subscription to be closer I tried but i am failing
Refund my 15,500 I didn't subscribe to your rubbish if not I will sue you people I have sent several emails and also reported to my bank and my bank will take action asap
Unauthorised payments for 6 weeks
cancel be closer app
Please I want to cancel be closer subscription
I don't want to subscribe I don't have money but once I have I will return back
Cancel my subscription as of. Feb 9 2023
Was accidentally setup besides I don't need it
Please cancel free trial and subscription
I need to cancel my subscription
I request to cancel the app because it's not friendly with me or I am not understanding how to use it.
Hello, it's me Ermias Regassa I write this short note to request to cancel my subscription because of it's not working on my phone and I am not easily used the app. Thank you for your cooperation.
I want to cancel my subscription please
I want to cancel my subscription please
The app doesn’t work it will not open and I’m being charged 9.99 for something I can’t use
I didn't subscribe and you guys are charging me money I want the money back I canceled the subscription.
I want to cancel mu subscription
I did not authorize a payment through that account. I need you to cancel the subscription as soon as possible and put the money back. Thanks
Hi dear I didn't use app but payment going to u account each week already gone £19 please refund back to my account
I would like to cancel the subscription please
Yes I have been charged once again after I cancel my subscription and I want my money back
its not what i want and it wasn't working please cancel subscription
I need help to cancel its not what I thought it was
I did not succesfully downloaded Be Cloaer application but received text via 8778 that i was already charged. Please maje necessary reversal as i was not avle to use it because the dowoad failed.
Please cancel my subscription of the following detail I could not track my phone Tracker Name: googleadwords_int purchaseId: com.becloser.subscription.week.a Subscription date: Mon Nov 08 2021 08:17:42 GMT+0000 (GMT) Members id: App version: 3.5.1 Session number: 2 Platform: android 11 Device name: CPH2127 Used Accounts Id: 9268211 Paid: true
Downloaded by mistake. I don't use this app
I wan't to cancel my subscription please
Hi, I mistakenly subscribe to your app using my brother's account without knowing huge amount of £38.49 was taken from his account. I never knew about the subscription charges. I honestly did not need the app, it was never used. I'm really sorry for not paying enough attention to your terms and conditions. Thank you
Please deactive my be closer account
Pls deactivate my account
Please I need to cancel my subscription, I didn’t really cross check the policy and amount to be charged before putting in my card details and I was debited 15,500 naira, I’ve written to my bank and they need a cancellation email from you , please help me out because I need the money for my health issues and it is a lot of money to me, thank you very much for your consideration.
