Published by One News Media

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Why should I report an Issue with Persian News - خبر فارسی?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of One News Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Persian News Customer Insights

1. The best Persian News appIt is very good.دیفالت صفحه اول بی بی سی هست ورژن قبلی همه ی خبرگزاری ها رو توو صفحه اول باهم داشت بهتر بودBestخوبهراضیم ممنونبسیار عالی است.

2. Please also add other Farsi News Publishers like DW Farsi and VOA FarsiHelpful and detailedSuperb.

3. Try to get resent news and this app is not too badBest app for BBC Persian News.

Steps to Troubleshoot & Fix Persian News Issues

1. Fix Persian News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Persian News: Restarting the app will resolve most errors.
  2. Update the Persian News App. Here is how:
    1. On Android goto PlayStore » Search for "Persian News" » Open Persian News - خبر فارسی » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Persian News » click "UPDATE".
  3. Clear Persian News - خبر فارسی app cache: Clearing cached data will force your app to retrieve the latest data directly from Persian News servers.
    1. On Android, goto Settings » Apps » Select "Persian News - خبر فارسی" » click Storage » click "Clear Cache".
  4. Check Persian News app permissions. If any of these permissions required to use your device's features are disenabled, Persian News might not work.
  5. Uninstall and reinstall Persian News. If nothing else has worked, completely uninstall Persian News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Persian News not working


2. Fix Persian News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Persian News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Persian News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Persian News may not be able to connect to the Internet when running in the background.

Reported Issues

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