Published by Vshow on Oct 18, 2024

Report an issue with Poppo Live- Live Stream.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Poppo Live- Live Stream?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vshow to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Poppo Live- Live Stream image 1 contact Poppo Live- Live Stream image 2

Poppo Live- Live Stream Customer Insights

1. Its a little hard to join any live as if the lives are not active anymoreThis app is a joke, seriously? After spending money to buy coins to upgraded my level point just when I was about moving from 2,000 life streaming reward to 3,000 reward you guys automatically dropped my point to nothing, really? I have 142k points remaining 18k points to get to 150k point to be upgraded and you guys just removed the point just like that? I spent so much money on coins to do exchange in order to get to that level, please refill my point back, I'm really disappointed at this appThis app is VERY different than last Time πŸ™„now is VERY lag when i Play SLOT game 😑 I don't believe,now every update getting worse and worse and the bug win Also is getting small 😑😑this app is VERY stupid using money is not Good for people to earn extra income and Also if u sending msg automatic ur coins getting smaller and sma...

2. Aside from getting an income here with poppo, you can as well met a lot of people here from different countries who are also generous and willing to help you to earn more points while enjoying live streaming with them.Everyone in the party room don't use the mic's but still my phone is getting so hot.

3. I just reached a stage i earn 6k for two hours live, and i was later dropped because i didn't buy coins and do a big exchange for one day after struggling to use my own personal money to purchase coins to level up.

4. This app suckes your money dry if you dont win in millions from playing games, and all we know is a one to a million possibilitiesDon't allow more than 6 seats in a party.

5. Imagine paying per text message in your phone and having your phone provider limit how many words you can say per message.

6. I am thankful that I discovered this app through my friend and it helps me to get an extra income here without spending a single penny.

7. just having a littlw issue with the new update as the app keep crashing and a am unable to recieve the rewards from treasure box.

8. If you dont have money, dont bother entering.

9. Instead of doing that, why not just add features and events and activities on the app to make more money Instead.

10. Just take notes from apps like Bigo.It has been awesome, Poppo is one of the best streaming app I have come across.

11. This is a legit app and I will highly recommended this to my friends like me who needs side hustle to lessen their financial burden.

Steps to Troubleshoot & Fix Poppo Live- Live Stream Issues

1. Fix Poppo Live- Live Stream Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Poppo Live- Live Stream: Restarting the app will resolve most errors.
  2. Update the Poppo Live- Live Stream App. Here is how:
    1. On Android goto PlayStore » Search for "Poppo Live- Live Stream" » Open Poppo Live- Live Stream » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Poppo Live- Live Stream » click "UPDATE".
  3. Clear Poppo Live- Live Stream app cache: Clearing cached data will force your app to retrieve the latest data directly from Poppo Live- Live Stream servers.
    1. On Android, goto Settings » Apps » Select "Poppo Live- Live Stream" » click Storage » click "Clear Cache".
  4. Check Poppo Live- Live Stream app permissions. If any of these permissions required to use your device's features are disenabled, Poppo Live- Live Stream might not work.
  5. Uninstall and reinstall Poppo Live- Live Stream. If nothing else has worked, completely uninstall Poppo Live- Live Stream then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Poppo Live- Live Stream not working


2. Fix Poppo Live- Live Stream Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Poppo Live- Live Stream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Poppo Live- Live Stream not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Poppo Live- Live Stream may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My Agency member account has been suspended and I want pleade on her behalf to get the accounts back to normal

    β€” by Emmanuel Danso Anim 1 year ago

  • 4520765 why poppo live band this id without any problem so please unbanned this id

    β€” by Vikas joshi 1 year ago

  • [1/21, 12:00 AM] gifthenry600: hi good evening,I really need your help, I joined an agency, some months back , now I have applied so many times to quit she refused and declined my regeust this agency is really asking me to give her one million coins before she can free me,
    [1/21, 12:01 AM] gifthenry600: I also want to have my own agency which i made a request from her but she refused,
    [1/21, 12:07 AM] gifthenry600: this is her I'd number 3343464, this agency ask Hosts under her to give her 1,000000 coins before they can go out from her agency, I need help coz I need to quit her agency and I also want my own agency

    β€” by gift 1 year ago

  • Hi ..I have an issue with face authentication…it s not responding. Everytime i log in to start the certification, nothing happen , just a grey circle ..what to do to finish it and start to go live. Thk u

    β€” by Ghida 1 year ago

  • Please i want my acount back on poppo aplication they ban my acount i dont know why please help me

    β€” by Lorina reyes 1 year ago

  • Please i want my acount back on poppo aplication they ban my acount i dont know why please help me

    β€” by Lorina reyes 1 year ago

  • A friend of mine just became a sub agent but she was trick in to it she wanted to quit and log in through my invitation to agency how can she do that

    β€” by Authority 1 year ago

  • I like this aap

    β€” by Rahulroy 1 year ago

  • 03343703655 my poppo account is not opening . service send me verification code but that is wrong

    β€” by Shahid 1 year ago

  • I want to quit my own agency and join another one but it not giving me an option to do so. My id number is 4532984. I dont want to be an agent anymore

    β€” by Tashane Cooper 1 year ago

  • please sir help me poppo live video chart open me

    β€” by MHD JAMIR UDDIN 1 year ago

  • please sir help me my poppo live chart open me

    β€” by MHD JAMIR UDDIN 1 year ago

  • Dear Respected
    I am having my i'd on poppo, I violate the rule through on live and put a picture in front of live for some time. Poppo administration banned my account for 24 hours and sudden they banned it permanently. I just complaint and ask many times about reason of permanently banned or ask them to allow me for withdraw, but they are not responding. Please help me regarding this issue or please allow me to do withdraw my amount as it's my earning .
    Waiting for your kind response
    Thanks

    β€” by Madiha 1 year ago

  • Lucky Gifts Not Giving Boxes

    β€” by Team udan 1 year ago

  • I've been banned I want to delete it

    β€” by Jennifer descaya 1 year ago

  • My account been banned please fix it πŸ™πŸ™πŸ™

    β€” by Jennifer descaya 1 year ago

  • I can't authenticate my account

    β€” by Yreech oul nerillip 1 year ago

  • Request for regarding ID

    I humbly request to the respected popoo authorities that suddenly on 6th of January last midnight due to your server problem many user IDs got logged out along with my ID is very sad that my ID was Agency ID it is my Reseller ID it is one of my Agency ID Here I had about 45 Lakh Coins It's ID Number 3226488 My Agency Name MM Agency I Have ID User Password Despite Everything Today For Three Days I Tried Different Ways I Could Not Login ID Only Message Coming Rong User rong Password Or rong phone number rong password I have tried to contact the higher authorities many times unfortunately I have not received any service.
    I am given this number to do office which I have in my collection but every time I try to log in the ID is repeatedly written rong phone number rong password. I am a user of Popoo Live not only I have an agency but now you consider how many hosts I have under my coin reseller and everything I am in a big mess and trouble.
    I hope senior officials and authorities of popoo live can solve my problem please help me by solving this problem. Wishing Popoo Live a bright future.

    β€” by Md Manik Islam 1 year ago

  • Request for regarding ID

    I humbly request to the respected popoo authorities that suddenly on 6th of January last midnight due to your server problem many user IDs got logged out along with my ID is very sad that my ID was Agency ID it is my Reseller ID it is one of my Agency ID Here I had about 45 Lakh Coins It's ID Number 3226488 My Agency Name MM Agency I Have ID User Password Despite Everything Today For Three Days I Tried Different Ways I Could Not Login ID Only Message Coming Rong User rong Password Or rong phone number rong password I have tried to contact the higher authorities many times unfortunately I have not received any service.
    I am given this number to do office which I have in my collection but every time I try to log in the ID is repeatedly written rong phone number rong password. I am a user of Popoo Live not only I have an agency but now you consider how many hosts I have under my coin reseller and everything I am in a big mess and trouble.
    I hope senior officials and authorities of popoo live can solve my problem please help me by solving this problem. Wishing Popoo Live a bright future.

    β€” by Md Manik Islam 1 year ago

  • Request for regarding ID

    I humbly request to the respected popoo authorities that suddenly on 6th of January last midnight due to your server problem many user IDs got logged out along with my ID is very sad that my ID was Agency ID it is my Reseller ID it is one of my Agency ID Here I had about 45 Lakh Coins It's ID Number 3226488 My Agency Name MM Agency I Have ID User Password Despite Everything Today For Three Days I Tried Different Ways I Could Not Login ID Only Message Coming Rong User rong Password Or rong phone number rong password I have tried to contact the higher authorities many times unfortunately I have not received any service.
    I am given this number to do office which I have in my collection but every time I try to log in the ID is repeatedly written rong phone number rong password. I am a user of Popoo Live not only I have an agency but now you consider how many hosts I have under my coin reseller and everything I am in a big mess and trouble.
    I hope senior officials and authorities of popoo live can solve my problem please help me by solving this problem. Wishing Popoo Live a bright future.

    β€” by Md Manik Islam 1 year ago

  • Request for regarding ID

    I humbly request to the respected popoo authorities that suddenly on 6th of January last midnight due to your server problem many user IDs got logged out along with my ID is very sad that my ID was Agency ID it is my Reseller ID it is one of my Agency ID Here I had about 45 Lakh Coins It's ID Number 3226488 My Agency Name MM Agency I Have ID User Password Despite Everything Today For Three Days I Tried Different Ways I Could Not Login ID Only Message Coming Rong User rong Password Or rong phone number rong password I have tried to contact the higher authorities many times unfortunately I have not received any service.
    I am given this number to do office which I have in my collection but every time I try to log in the ID is repeatedly written rong phone number rong password. I am a user of Popoo Live not only I have an agency but now you consider how many hosts I have under my coin reseller and everything I am in a big mess and trouble.
    I hope senior officials and authorities of popoo live can solve my problem please help me by solving this problem. Wishing Popoo Live a bright future.

    β€” by Mahamudul 1 year ago

  • I am Agent poppo app
    My Agent ID : 4849663
    My host has not allowed and left Egency and another team is join and did not allow me to take left.
    Host ID : 4593640
    I hope that you Will consider my request send take dession soon so that Thanks.

    β€” by Javed Mughal 1 year ago

  • My id no is 3077950 i have stop coming live because in month of October a fraud of 2700000 coins happened with me i have participated in diwali event and person who gifted me ask for the refund after sometime poppo deduct my 320$ what was my fault in this?? If someone ask for refund u will give him/her without asking or confirming with host ?? When i complaint about it they said we can't do nothing in this. After that i stopped coming live not advisable to join poppo again if u really wanna help give my 370$ back or 2700000 coins that id is back again who did fraud with me and active u didnt do anything 3856561this is his id no want back my coins and want bann his id he is a cheater

    β€” by Mrs Rajawat 1 year ago

  • Please my poppo live account has been permanently banned for illigal operations. But I don't understand. Please brief me about it. And how I can get the account back. Thank you

    β€” by Addobea Linda 1 year ago

  • Please my poppo live account has been permanently banned for illigal operations. But I don't understand. Please brief me about it. And how I can get the account back. Thank you

    β€” by Addobea Linda 1 year ago

  • Pls poppo help I was having network issues on my phone then I used my brother's iPhone to login and the next I saw was banned pls help I don't know I was not supposed to use his own phone login pls

    β€” by Mary 1 year ago

  • Access old account

    β€” by Leeann Marie Smith 1 year ago

  • My live streaming point was reduced to 2000 points for a week now. When can this be reversed to normal 10k points? I will like to know my offense in particular? and what are the requirements to for my account to be pardoned?

    β€” by Precious Atuonwu 1 year ago

  • my nickname is HannyAgency🎀🦜❀️❀️ and my ID is 4424002 poppo please release me

    β€” by James Hannah 1 year ago

  • Hello good day poppo please I was banned from using ur app and accused of what I didn't do please I want to know when my account will be released thanks

    β€” by James Hannah 1 year ago

  • Hi Poppo team,

    I would like to raise the problem about signing in to my account, I forgot what log in or sign up method I used to create my account. When I uninstalled the app yesterday because I thought the app is updating when I tried to log in with my number bind to my account I wasnt able to log in. Please advise what I should do. This is my account πŸ’ŠπŸ…—πŸ…Ÿβ€’Ρ•Ξ±Ρ•Ρ•y-Ξ±Ι΄Ι΄eβ€’β­•/ 4646360. To verify I had like 100k something points remaining in my account. please see picture attached for your reference. Just let me know how can I access my account again, what method shouls I use. Thank you

    Regards Anne,

    β€” by Anne Lhoraine 1 year ago

  • Hello what happened to the app poppo why it's always says to Manny erors

    β€” by Jonalyn 1 year ago

  • Keep the balance, just change it for the game, not the diamond, as it was before.

    β€” by DILBAR Hussain 1 year ago

  • I changed 38000 coin to diamond, balance is over, I did not receive diamond after change, check my details and give me diamond soon.

    β€” by DILBAR Hussain 1 year ago

  • Hey. Once again here. I got my coins back from game cliche, but the amount was wrong. Now this thing happend again, when I tryed to convert to diamonds. This is ridiculous. Want my whole missing stuff back asap. Also reward for waiting and using my time to this. Id : 4793390 ASAP!

    β€” by Ronnie 1 year ago

  • I can't go live and receive my reward cus I need to authenticated which I have but won't give access it say I have already done that giving me a nick name FrancaEnyia and it's not me

    β€” by Tessy 1 year ago

  • I want to report about crash/clitch in poppo game. Exchange diamonds to coins didn't work out cuz everything I owned disappeared at the same time. Customer service don't help at all. Many proofs about this situation but nothing.. I hope this helps.

    β€” by Ronnie 1 year ago

  • my coin gone what the problem?this is not first time

    β€” by Jay 1 year ago

  • I can't call in poppo live what is the problem?

    β€” by ABDULLAH S ALTHAGEB 1 year ago

  • Please poppo please release me

    β€” by Ashley 1 year ago

  • Please someone scammed my Google account and used my account for a refund please unbanned me

    β€” by Ashley 1 year ago

  • This is my ID 4877664

    β€” by Remmyfaleye 2 years ago

  • Is there anyway I can logged in back to that same PoppoLive account

    β€” by Remmyfaleye 2 years ago

  • Plz I mistakenly logged out of my PoppoLive account and I can’t re-enter again

    β€” by Remmyfaleye 2 years ago

  • I did a withdrawal this morning of 95 dollars, to my Nigeria account and I'm getting the sum of 6704 naira, which is not even up to 10dollar. Why is that please

    β€” by Bellaquin 2 years ago

  • Sir please help me my I'd gmail.bind log in mistek bat remove
    Phone number bind
    Phone number is not login
    My I'd number 1285763

    β€” by Rider 2 years ago

  • my authentication is not working, and it has been two days since I cannot get my rewards after completing tasks.

    β€” by Shanice Reid 2 years ago

  • I’m trying to log in thru poppo again but im having issues with the phone number code to reset my password it keeos saying over reach limit on code but its my first time doing it. This is my ID 3631955

    β€” by Tristan John Viray 2 years ago

  • Good morning sir, why did you block my ID? Please block my ID. What is the problem? Give me a report. My account is 3635032

    β€” by jamil Aziz 2 years ago

  • when i bind my account in my email i cant log in my account on poppo name papaberslave plss i need my account back

    β€” by joanalyn 2 years ago

  • Trying to get in touch with the application administration necessarily
    That's my id in the application 3633836 , and i mean the international administration

    β€” by Maged Ameen 2 years ago

  • I am a great user of Poppo and play games every day Today Dec 1st between 11 AM to 12:40 PM EST. I am playing the game and the app crashes/lagging/slows down. It says an SQL error state. I am pressing the last played bet and it dint showed me the coins on bet I pressed it trice and it took all my coins which made me 800$ rechange for playing at the same time period. Winning and losing is a part of the game. But the app issue causes the customer to lose is not fair.Also, it is not showing me the spin of the wheel and directly giving the result.I have proof of the game crashing.

    β€” by Pavana Gadde 2 years ago

  • My withrawal amount on epay is i sent it back again to the sender ss.gu@redacted because my epay not working properly here in my country i request to put the amount i withraw in my wallet on poppo live

    β€” by John michael vincent bulaklak 2 years ago

  • I’m an official reseller on 2 different live streaming app and I’m interested in being one here. I noticed your payment options are limited. Epay and USDT. Is there anyway you guys receive payment through Paypal, Zelle, Venmo, Gcash, or Bank Transfer? Is there a better rate for bulk?

    β€” by Arbey Rivera 2 years ago

  • Sir, I want to be an official queen seller, tell me the role

    β€” by Ghulam Mustafa 2 years ago

  • Am Nanabee , my face Authentication is not complete so i can’t go to live . Please if you can help me out to do it

    β€” by Nanabee 2 years ago

  • Please I cannot see my withdrawal option for my coins and top up option for my points please what should I do.

    β€” by Ijbaby 2 years ago

  • I forgot my password my ID number is 2694349

    β€” by Nollygold 2 years ago

  • Good morning my friend tell me about vone app on app store because my poppo always have network issue so immediately i log in to Vone my account just banned immediately please i do nothint worng i need my account back please This Is My ID ;- 3929378 THANKS

    β€” by benny 2 years ago

  • Hello pls I hv the poppo app and not able to withdraw my money so reported and was asked to download Vone as well now Vone is working perfectly for me I can withdraw but during authentication I was told I already have an aunthenticated account which has made me not able to receive my coins. Pls kindly help me out. Thanks

    β€” by Margaret Adjokatse 2 years ago

  • I need to recover my account please
    This is my ID 991317
    Thanks

    β€” by Jhanice Pacturan Mislos 2 years ago

  • 0592101953mm

    β€” by useful informations 2 years ago

  • I have made a top up twice and I'm yet to get my coins it's few hours now I keep on sending the screen shot

    β€” by Racheal 2 years ago

  • Please be aware of poppo agent playwills_Agy 3597119. He will tell you that you can leave anytime but as soon as you ask to go he will ask for one million coins and you must bring 35 people to join his agency. If you insist to leave he starts calling you derogatory names and start asking questions into your personal life. He is a scammer and a bully. The app pays agents commission so the hosts don't have to hand over money to them. AVOID THIS NIGERIAN AGENCY AT ALL COSTS. there are many other agencies in the app that does not charge to leave and they will make you an agent if you want.

    β€” by Dorro 2 years ago

  • I have violation my live why it's to long time that u give to me??

    β€” by Rucel Alampayan 2 years ago

  • I'm trying to login my poppo app is not walking.... I have try change pass word... That one is not working too. Please help out

    β€” by Aprilgal 2 years ago

  • Please I did a transaction and I want you to be cancelled because the account I use is wrong and it will go to different person if you don't cancel it

    β€” by Paul Aflo 2 years ago

  • I,with the iD 3780829 wish to leave the agency ID 3545330.I already requested to be removed but she refused.she haven’t been useful as an agent since I joined,I would like to be on my own.please grant my request.

    β€” by Mary 2 years ago

  • Please delete my poppo live stream account,I want to reregister with a new account

    β€” by Chika Chinagorom 2 years ago

  • Hello please poppo I have lost my account because I forgot my password please can you give back my account my ID number is 3799183

    β€” by Obaapa Rita 2 years ago

  • My account has been suspended. I bought 21000 coins on Apple app store for the value of R49.99 and I was charged R199.99. I then asked for a refund as i only got 21000 coins. Poppolive went and suspended me without a warning or explanation. They just assumed that i was defrauding them. I then appealed and was told recharge ID81821 with 63000 coins. I went ahead and got a coin seller to do the recharge and send confirmation that it was done. I was told that my account has been restored but it is not. Please assist i don't know who to go to for help now.

    β€” by Kelebogile Mojapelo 2 years ago

  • Hello good day I have been on this App 1 week now and 3 days ago naked men kept popping up in my box when I am live. Without invitation even thought normally I have to accept people to my box. There is a video they posted on this website and I would like it to be taken down. I didn’t signed up to be place in a porn . The website policy stated no porn allowed yet naked men showing there private parts kept popping up. I am not the only victim . So I am asking nicely for them to be removed. Please and thank you

    β€” by Carol 2 years ago

  • Hello good day I have been on this App 1 week now and 3 days ago naked men kept popping up in my box when I am live. Without invitation even thought normally I have to accept people to my box. There is a video they posted on this website and I would like it to be taken down. I didn’t signed up to be place in a porn . The website policy stated no porn allowed yet naked men showing there private parts kept popping up. I am not the only victim . So I am asking nicely for them to be removed. Please and thank you

    β€” by Carol 2 years ago

  • I need my account to be deleted and refund my money back if they don’t activate my account

    β€” by rinz anthony gonzales 2 years ago

  • I need to recover my account

    β€” by rinz anthony gonzales 2 years ago

  • Please Im Ivy with ID no 3613939 I have been trying to change my name but it keeps giving me my email name and I don’t understand

    β€” by Ivy 2 years ago

  • I am an agency on my own account and am new I need someone to put me true which I found out only for me to found out that I can't add her please I need help I want to remove myself as an agency in my poppo account the I.D is 4047792 nickname D.D preshπŸ₯°πŸ₯°πŸ₯°

    β€” by Divine Chimezurum 2 years ago

  • Please am alimatu I can’t do my face authentication because is don’t have access to this ID 3873866 so deleted this account ID 3873866 from my name so I can open the new ID 3989424 to verify my face authentication to be able to do my tasks on my new ID 3989424 thank you

    β€” by Alimatu 2 years ago

  • Pls help me with my Poppo Live account. I dont know why i suspended. I didn't do anything wrong nor any pornography . I just wear a nice clothes and anything. Pls help me to stay out of suspension. Thank you for ur help .
    ID no. 33944649
    Username: πŸ’œπŸ’œπŸ’œmariaπŸ’œπŸ’œπŸ’œπŸ’š

    β€” by MERRY Rose Roman 2 years ago

  • I am an agent and I don’t want to be an agent again.so can you please remove me from being an agent

    β€” by Dee_jah 2 years ago

  • My name is Sofia. Here is my complaint about a problem I encountered with your app Poppo - Live Stream Video Chat.
    Sofia is my user name 3990139 is my ID. I don't know my agent and anytime I chat her she don't reply me so please I want my account to be deleted so that I can open another one with my email. Thank you.
    Under GDPR or CCPA I don't need to provide a reason for my request.
    The relevant information of the account or data I want it to be delete is *NanaAma947 with it's ID number as 3673325. The Law of GDPR- General Data Protection Regulation or CCPA- California Consumer Privacy Act under which I make this request. The penalty for non-compliance -A$7,500 fine under CCPA and 4% of annual turnover under GDPR.

    β€” by Sofia Claudine Reyes 2 years ago

  • Yes

    β€” by Mars Ricaplaza 2 years ago

  • please poppo work on ly account because i have loose so much on the app. my game on luckyweel and goldden flower does not win and my lollipop i have lost so much please woek on it. ID 3509084

    β€” by stella 2 years ago

  • please poppo work on ly account because i have loose so much on the app. my game on luckyweel and goldden flower does not win and my lollipop i have lost so much please woek on it. ID 3509084

    β€” by stella 2 years ago

  • My face authentication failed even as I used a picture that has no filter.

    β€” by Geraldine Chikaodiri 2 years ago

  • Please my device have been banned can u help me and restore my device please a woman reported my account when i didn’t do anything she lie against me please restore my account

    β€” by Obitex01 2 years ago

  • Sir my I'd is not match plz my I'd spana meena not manvi jee plz my I'd reference

    β€” by Sapna Meena 2 years ago

  • Please I what to get my account back

    β€” by Martha salami 2 years ago

  • Why can't I authenticate my face
    Have been trying
    My face authentication is different from other people own why

    β€” by Jessica 2 years ago

  • I want to delete my account on Poppo Live

    β€” by Queen kumkum 2 years ago

More from the developer