Published by Vshow

Report an issue with Poppo.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Why should I report an Issue with Poppo - Live Stream Video Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vshow to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Poppo - Live Stream Video Chat image 1 contact Poppo - Live Stream Video Chat image 2

Poppo Customer Insights

1. please fix it.The app is super cute, but it also has a way to level up the game! The interface is very beautiful The operations are easy to use and care about the user kkkIt's been a week since I became host of this app and I could say that POPPO is the best app I've ever installed where you can earn points by live streaming and redeem into REAL CASH ! Everyone could have a chance on getting rewards & it gives equal opportunities to people to flaunt their talents & meet new friends.

2. I hope this will change and justify your app for all the hosts who tried to do their effort hosting for a longer and playing as well to get their tasks.This application is full of bugs, don't download it if youbwant to keep your phone and your data secure.

3. Quite frustrating! ๐Ÿ˜‘At first it was a good app, but it keeps updating not only once a week but many times, they just started a few months at first task was okay and then later on they impst new task which makes all hosts getting difficult to get our task and get few dollars for their salary.

4. The beauty live broadcast is very good.1. Why do poppo keep cutting my point wothout me knowing why 2.

5. Why is poppo cutting down gifts value and not cutting down hours as well?i really liked this app because it helps me gain friends but these past few days it's always crashing.

6. How do we get a better customer service option because unlike other apps you have someone to contact on WhatsApp, and if you go through the poppo app customer service they don't respond 3.

7. There are plenty of other apps which provide you same services without even asking permissions.Yes, I hope this application gets better and better.

8. Back and forth..... I have a note 8 btwIt changes phone resolution but the touch controls are in their original place and that makes the device unusable.

9. The social software runs very fast, opens in seconds, and the social platform services are comprehensive and perfect.

10. If you don't believe you can give it a try and cry later.Have been using Poppo around 6 weeks and was really enjoying the app.

11. Then today reloaded credit, and suddenly with no warning was exited from the app, and for the last 8 hours just get crash report after crash report.

Steps to Troubleshoot & Fix Poppo Issues

1. Fix Poppo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Poppo: Restarting the app will resolve most errors.
  2. Update the Poppo App. Here is how:
    1. On Android goto PlayStore » Search for "Poppo" » Open Poppo - Live Stream Video Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Poppo » click "UPDATE".
  3. Clear Poppo - Live Stream Video Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Poppo servers.
    1. On Android, goto Settings » Apps » Select "Poppo - Live Stream Video Chat" » click Storage » click "Clear Cache".
  4. Check Poppo app permissions. If any of these permissions required to use your device's features are disenabled, Poppo might not work.
  5. Uninstall and reinstall Poppo. If nothing else has worked, completely uninstall Poppo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Poppo not working

2. Fix Poppo Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Poppo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Poppo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Poppo may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • cest je supprime mon compte sur poppo live , est ce que mon compte sera supprimer de mon agent ? est les donne seront supprimer dans le dealer de combien de temp ?

    โ€” by maniable 1 week ago

  • My Poppo ID is 964063 Please kindly perm delete or ban my account as I don't need to access to it anymore. Thank you.

    โ€” by Alejandro 2 weeks ago

  • My account was banned due to suspicious activity, I was helping a friend set her account up but accidentally logged in my account and I got banned because it thought I was doing double accessing

    โ€” by Ian Rose Felomino 3 weeks ago

  • Am with the ID number 13973460 can't access my poppo everything seems blank what can I do cos av cleared the cache and my network is ohk pls can this problem be fixed

    โ€” by Salawu Amina Atinuke 3 weeks ago

  • Live cover photo not approved

    โ€” by Vilma gerosano 3 weeks ago

  • Live cover photo not approved

    โ€” by Vilma gerosano 3 weeks ago

  • My account has been hacked, I've been unable to login since morning. I registered with my phone number not email. Please I need my account back, please

    โ€” by Mercy 3 weeks ago

  • On host on poppo have a problem.she draw dollar in easy passa account but dollar r not withdrawal

    โ€” by Muhammad Umar 1 month ago

  • How can I recover my account. It was banned for 1 day

    โ€” by Karen Ruiz 1 month ago

  • Please help me retrieve my account. Yesterday I logged out. But when I tried to log in using my Google account, it is asking me my gender. Afraid of having multiple accounts, I immediately cancelled and tried another option which is thru Poppo ID. And to my surprise, it says that my ID is invalid. Now I don't know what to do anymore. Hope you can help me. Thanks.

    โ€” by Jeajae 1 month ago

  • So frustrating this game

    โ€” by Jasmin Opinio 1 month ago

  • Cann't log in to poppo app

    โ€” by kimberly65 2 months ago

  • Dear customer service representatives for the Poppo Live application, I am a distinguished hostess, according to the applicationโ€™s classification. I am a distinguished hostess, ID 9141830, and also a member of the agent agency,ID 3913743. Dear customer service representatives for the Poppo Live application, I am a distinguished hostess, according to the applicationโ€™s classification. I am a distinguished hostess, ID 9141830, and also a member of the agent agency, ID 3913743. There were violations and violations against me by the agent, which caused damage to me and the application As a new host, I was ignorant of the issues and circulars, and I fully relied and implemented the agentโ€™s directives. My agent violated the rules, and serious violations committed by the agent caused me harm. Perhaps I would have lost my continuity with you, and this would lead to a huge loss for the platform. Being a host, I distinguished myself based on the goals I achieved. As follows: 1- I asked my agent about how I would use my right to withdraw my profits. My agentโ€™s answer was that I am obligated to choose the withdrawal method that he specified for me and I am obligated to connect through USDT-TRC20 and fill in the data for the withdrawal method. He provided me with it, which is the contract address for the wallet :TYa030wkvsnd5Z5RhR8SM1xdaCs8mN246M. Unfortunately, this method does not belong to me. Using withdrawals in this way is a violation and a serious mistake, especially if the agent practices it, and what will result is the illegal seizure of money, abusing his authority in a way that he has no authority over, and it is a violation of the rules and exposes the hostess to fraud. That is, it was imposed on me due to the agentโ€™s violation and violation, and this has nothing to do with the platform. Rather, the agent assigned it a fee of 40% of the amount withdrawn on the agentโ€™s personal data, as well as a 10% commission for delivering the transfer of money and sending an unknown person who is not affiliated with an official body, as he knocked on my door. Giving me money in a way that exposed me to the risks of being away from the platform due to the agentโ€™s violation and interference in his capacity as an agent but outside the platform, which harmed the platform with my family and my audience who supported me strongly. It harmed the quality of the broadcast and the instability of the relationship. Problems were repeated due to his repeated violation of the platform and the host. It affected his mismanagement by not resolving the problem arbitrarily. 2- After learning the truth and the platformโ€™s system, I contacted an agent and presented it to him and requested a refund of the amounts deducted from the total amount of each withdrawal transaction, which is 50%. Every withdrawal process is for reasons that it was placed in violation of the rules in its practices. My agent refused to return the amounts because he violated the rules to seize my money illegally and illegally 3- I then requested to leave and the agent refused arbitrarily and attached a picture of our conversation. After the refusal, the agent replied: He will not agree to my leaving the agency and will block my account completely without legal justification and for no reason and that he can distort my reputation on the platform and this is due to mismanagement and rejection of all solutions and insistence. To continue his practices and violations The benefits I apologize for taking so long with my complaint, I had to explain the problem to you - Due to the instability of the work relationship due to the agentโ€™s abuse, I ask you to intervene in returning my money, agree to your request to leave, and take legal measures with the agent.

    โ€” by แ—ฐแ—ฉYโค๏ธ(แ™แŽถ) ID: 9141830 4 months ago

  • I cannot log in my poppo in facebook

    โ€” by ANNABELLE 4 months ago

  • What I cannot used my poppo live

    โ€” by ANNABELLE 4 months ago

  • How to resolve to log in to my Poppo account it was registered with my Facebook disabled account

    โ€” by Vanessa Candia 4 months ago

  • Hi

    โ€” by Rashid khan 4 months ago

  • Am seeing white screen only when I log in my poppo account. Works slow

    โ€” by Esther Appiah 4 months ago

  • Hi there I am contacting you to bring your attention to an agency called Param_Kushwaha ๐Ÿ‡ฎ๐Ÿ‡ณ on Poppo live. I joined Poppo to have fun and interact with my friends but after 6 days of joining this agency I have became very unhappy Because of the way the agency treats people. Most of us who under this agency are not happy and have requested to leave but the agency has refused to acknowledge our request and they have been very rude to everyone . In fact everyone under this agency is going to give a bad review and warn veryone not join them. Once I gain I would like to leave these agency that's why I am reaching out to Poppo for support and advice. Looking forward to your support. ๐Ÿ™

    My id: 10044886

    Please release me from
    Param_Kushwaha ๐Ÿ‡ฎ๐Ÿ‡ณ

    โ€” by Supraya 5 months ago

  • Why my poppo app account did not log in please help me fix my poppo account

    โ€” by Cristine Joy 5 months ago

  • Kindly delete my account as I don't have access to it
    Nick name:Dedelise

    โ€” by ZAINAB SALIHU 6 months ago

  • Each time I sent my link to a new host to download this is what that person will receive and it won't download what should I do please
    Presently I hav

    โ€” by Queenesther Ekanem 6 months ago

  • Hello. I accidently chose wrong country when i registering in the poppo. Could you help me please to change the country?

    โ€” by Lana 7 months ago

  • Good day i cant log in to my poppo account
    ID 7526550

    โ€” by Lalaine Donasco 7 months ago

  • Hello sir how are you sir my phone device is banned permanently any I'd not open I uninstall popoo then again install my I'd open after few minutes same option coming ur device or I'd permanently banned what I's ishu pls solve it

    โ€” by Shoona 7 months ago

  • My authentication,it shows device _ not_suport 6000 and I can not go live please I need help.

    โ€” by Edith 7 months ago

  • I can't login my account

    โ€” by Aroon 7 months ago

  • Poppo has a crooked administrator working. With 2 agencies using my snake logos and defrauding me mad app for capital gains along with admin tanner who is rude and negligent after confronting him nad MBAgency via whatโ€™s app call to cover his drmaa he has filed a complaint against me and suspend my account for 48 hrs and yet he justifies his actions by doing so and now I want him investigated and MB agency they have signed up 68 new girls defrauding them saying they can earn and sending them to my parties and capitalizing off my name and cobra symbol and even asked me to help the girls in his agency with coins to disburse the girls and now I confronted MB agency to remember snake symbols and tanner an admin was on 3 way text refusing to do so and defending wrongful actions of MB agency and now I m compelled to file a lawsuit and a class action suit against Poppo and its mangers for putting such in competent individuals to administrate this social media app and I will spend the 280 dollar. Ourr fees in Essex superior court and summons Poppo a managers to defend their actions against such allegations and accusations my contact info is my e mail and my phone contact info will be disclosed on a response I suggest someone from headquarters as Dario Poppo owner manager contact me immediateley and othe manager ianaka iagaki one of these gentlemen to find a resolution 1โ€“781-491-4120

    โ€” by Antranik sarkissaian 8 months ago

  • Can you please delete my account on poppo because i need to have a new one.

    โ€” by Kryzlen Jae 8 months ago

  • pls delete my account on poppo

    โ€” by Kim Dahyun 8 months ago

  • How to login in my already authenticated account on poppo live

    โ€” by NickyRiya 8 months ago

  • I wang to delete my account in poppo please help me

    โ€” by bbmjennifer 8 months ago

  • How to delete my old poppo acount in my android device

    โ€” by Theresa Mansayubo 8 months ago

  • Hello mam/sir I deleted my account ๐Ÿ’Ž1M1S๐Ÿ’ŽTREZA๐Ÿ’Žon poppo and created a new one but still when I sign in they are saying I still have that account what can I do? I want to delete permanently the old one then create a new one

    โ€” by Theresa Mansayubo 8 months ago

  • I want to delete my Poppo account cause I may Agent don't want me to leave his agency

    โ€” by Kristine Jane 8 months ago

  • My account beend why

    โ€” by SHAHEEN 9 months ago

  • I just top up the coins in poppo live I didnโ€™t want to wish to subscribe I just top up once Iโ€™d like to cancel it.,thanks

    โ€” by Raquel carpio 9 months ago

  • Live

    โ€” by Sampath 9 months ago

  • dear poppo pls help my friend, i dont know if the problem is her app or her account got ban . the app is always in loading if he trying to login

    โ€” by kim irvin 9 months ago

  • dear poppo pls help my wife poppo cant login always loading.. her account bind in her facebook account but she cant login i dont know if its account got ban or the problem is her app pls help us

    โ€” by kim irvin 9 months ago

  • Hello good day!!
    Super strictly about your guide line, some us can't open always loading, maybe using 3rd party, some us not bad like for example VPN(Virtual Private Network). 2nd party of wifi connection so that why cannot open into poppo please fix it

    โ€” by Julius 9 months ago

  • Last time I send money to my Bank account the money was not there I called my bank and they said is from poppo, today I send 5700 naira to my bank account poppo reducte 2800 naira which I don't know y

    โ€” by Ugoala blessing 9 months ago

  • I deleted my account Mashmellow22 on poppo and created a new one but still when I want to do face authentication they are saying i still have that account

    โ€” by Vida Bona 9 months ago

  • I'm currently in singapore and since yesterday I cannot open or log in poppolive..I've tried to uninstall and install again but still can't log in..

    โ€” by Maricel 9 months ago

  • Hello poppo .why i can't access my Id 6079218

    โ€” by Rowena V Rodriguez 9 months ago

  • These two users whose screen shots provided sent message for coin exchange on a page I was. I oblige and contacted Lizzy by adding n following her. on getting to her page, she said I should the 50k coin as exchange to the second user which I did.

    I was kicked out immediately sending the coin and I immediately went to screenshot their page. The next thing was for both of them to blacklist me.

    I contacted people who introduce me to poopoo and said the two of them are becoming notorious.

    Please do something about these two notorious criminals

    Thanks n kind regards


    โ€” by Julius Momoh Ozoh 9 months ago

  • I have not been seeing go to see/go and see on my system messages please kindly see to it

    โ€” by Patience 10 months ago

  • Account banned permanent

    โ€” by Noronisa 10 months ago

  • I have already account.but i can't do live streaming.plz help me

    โ€” by Sadia 10 months ago

  • Please help me to open my account marga-6378441 because my Google account is disabled please help me to open my account and I want to bind my mobile number please help me to open my account

    โ€” by Honey 10 months ago

  • Please help me to open my account marga-6378441 because my Google account is disabled please help me to open my account and I want to bind my mobile number please help me to open my account

    โ€” by Honey 10 months ago

  • Please help me to open my account marga-6378441 because my Google account is disabled please help me to open my account

    โ€” by Honey 10 months ago

  • Id # 4290804

    โ€” by Fs๐ŸŒ mike 10 months ago

  • Good day!

    I would to delete my poppo account with the username: Kriiing under the law of GDPR. For the reason that I am making a new account.

    โ€” by Chrisia Morden 10 months ago

  • oky

    โ€” by md imran 11 months ago

  • Dear sir/Madam
    Please this is my 4174584 on PoppoLive,My account has been banned and am appealing for lifting the banned please I regret any actions that led to the suspension of my account, please I plead on your behave to lift the banned for me and every transactions or operations would be performed right on the app thank you.

    โ€” by Fahad 11 months ago

  • hello my device got permetly banned i need to solve this problem

    โ€” by ahmed osama 11 months ago

  • How to scamer id band?

    โ€” by Anik 11 months ago

  • Please help me unbanned my my account this is my ID 5109835

    โ€” by LIONKING 11 months ago

  • my account had a problem, it got suspended because I couldn't continue to work on poppo. I asked my old agency for a favor to release my account from them so that I can create a new account, but my old agency's answer was that they were not the reason why my account was suspended. so if possible please help me with my problem

    โ€” by Regieleth 11 months ago

  • Halo

    โ€” by Rudi 11 months ago

  • Halo

    โ€” by Rudi 11 months ago

  • I want to leave my agency but he's requesting 300,000 coin from me

    โ€” by Chinazom 11 months ago

  • Please I initiated a withdrawal but I have not seen my money. Please help

    โ€” by Obianuju Emmanuel 11 months ago

  • Please help me unbanned my account

    โ€” by LIONKING 11 months ago

  • Please help me to delete my account with ID 3723429. The reason of this request is because of the issues I am having with my agency. Your quick response to the deletion of the account will be appropriated. Thanks

    โ€” by Blissfulbliss 11 months ago

  • Sir mara coin ni ay mujy

    โ€” by Aqib 1 year ago

  • Hi. Morning. Nag quit na po ako sa agency ko sa poppo live. May agency id number is 3003793. Di nia po kmi nirerelease. Actually madmi po kami nag quit. Til now wala po xa reponse. Sana matulungan mo po kmi. Salamat

    โ€” by Julie Anne 1 year ago

  • My account was suspended,permanent banned due to illegal operations but I don't know what illegal operation it is. My account is once suspended when child is on cam during live on February 19,2023 9:23on the evening and its backs on Feb 20 2023 9:23 no other than that. And now when I open my account its says there its permanent banned but I don't know why? Can you check it maybe there was a mistaken. Can you pls back my account this is my only account I can used to buy my child's needs. Thank you for your kind consideration

    โ€” by ๐Ÿ’ฅAMOA๐Ÿ’Ž๐Ÿ…น๐Ÿ†ƒ๐Ÿš€ 1 year ago

  • According to California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500. Delete my account please ID: 3670402

    โ€” by Alonso wisdom 1 year ago

  • I have authorized my face, but I still have level 10 problem, please change me to real woman here. So that I can do live hosting here. MY ID: 4811290

    โ€” by Murshid 1 year ago

  • The relevant information of the account or data I want it to be my account Debby with it's ID number as 2778888.The Law of GDPR- General Data Protection Regulation or CCPA- California Consumer Privacy Act under which I make this request. The penalty for non-compliance -A$7,500 fine under CCPA and 4% of annual turnover under GDPR.

    โ€” by Debbie Anne 1 year ago

  • please help me sir poppo Live chart room open me

    โ€” by MHD JAMIR UDDIN 1 year ago

  • hello Poppo. I joined an agency 2days after i registered to Poppo because of the positivities i heard about agencies. Although, ever since i joined the agency, i have been kicked out multiple of times from panels hosted by the agency because the host have a people already designed or made to be on the sit in the panels. I have never benefitted anything from the agency rather i have been insulted multiple times, spoken rudely and aggressively by the so called agency.
    I have tried to exempt myself out from the agency but the agent has rejected my offer. Please poppo i really need you to help remove me from this agency, i am frustrated already. Please help me. He is MyDaddyAgency - ID: 3171847. Thank you very much.
    My ID is 4990307

    โ€” by Emmanuella Igwe 1 year ago

  • Pls poppo help I was having network issues on my phone then I used my brother's iPhone to login and the next I saw was banned pls help I don't know I was not supposed to use his own phone login pls 3774606

    โ€” by Mary 1 year ago

  • Morning it's shows I have to Po accounts on my name I just want one the account that I started with all my points don't want the others one where I have to start from scratch in earnings point so please help me in getting my first account details

    โ€” by meagan nel 1 year ago

  • I got signed out yesterday by poppo and was asked to register again as a new user please i need my old account back. My poppo is 3738452.

    โ€” by Beatrice 1 year ago

  • I can't log into my poppo account.
    It says wrong password.
    The account name is babyrita

    โ€” by Rita teye 1 year ago

  • I want to be released from the agency am in cause have been blocked from every means I can reach her with and she as immolated me a lot cause I wanted to go off her agency and am on level 9 already

    โ€” by Oluwatoyin akintewe 1 year ago

  • I cant access my poppo account..
    I want to create new one.

    โ€” by Ma Ri 1 year ago

  • How can i retrieved my old account ? When i tried to create a new one, its stated that i had already registered,yes its true but how i retrieved my 1st account ๐Ÿ’—๐ŸพMel915๐Ÿพ๐Ÿป๐Ÿ’—ID#2757854 ? My agency ID# 4883615. Thank you

    โ€” by Luzviminda Poquiz 1 year ago

  • Dear Sir/Maam, Hello. My account has been permanently banned because of some misunderstandings with a coinseller. Sorry for all i did and i would like to request unban!!

    โ€” by biyan 1 year ago

  • Gamil I'd remove not log in 1285763
    With bind phone number 8591791431 bind not log in

    โ€” by Rider 1 year ago

  • Sir /m delete my account I'd 1285763
    Poppo old account

    โ€” by Rider 1 year ago

  • Can I recovered my delete account 3135364

    โ€” by ๐Ÿ–คโ˜ ๏ธ๐Ÿ–ค 1 year ago

  • My request for authentication was failed. It says that I already have existing authenticated account but I'm not Candelaria Magat. I want my account to be authenticated so that I can continue to use the apps. Thank you

    โ€” by Zenaida M. Deocariza 1 year ago

  • sir i have sent a wrong withdrawal is my # but it is already hacked hiw can i change it?

    โ€” by ma.gina cofuentes 1 year ago

  • I received confirmation payment but theres no money in my gcash, It was send yesterday . Im not first timer , Its my second time around. Help ASAP

    โ€” by Apple 1 year ago

  • Multiple authentication. It said, I have already a authenticated account, I found the Id user but it's not me. I just newly discovered this app, so basically this is first attempt account and authentication

    โ€” by Vianah Shahara Olobalang 1 year ago

  • Please how can I retrieve my password? Iโ€™m trying to login but itโ€™s not connecting

    โ€” by Sonia 1 year ago

  • Hello sir my poppo live not working how can I start this is my id number 4571212

    โ€” by Maan 1 year ago

  • Please I need you to help me unbanned my account. Am trying to download something another app like poppo not knowing VONE is the same as poppo live. My phone number @08148010238.

    โ€” by Ogunlade Deborah 1 year ago

  • I want you to help me unban my account register with @07065990595

    โ€” by Ogunlade dorcas 1 year ago

  • I want you to help me unban my account register with @07065990595

    โ€” by Ogunlade dorcas 1 year ago

  • Account deletion request

    โ€” by Rhowena Reillo 1 year ago

  • why do I have dual account even though this was my first time for authenticating

    โ€” by hershey 1 year ago

  • I would like to report a agency. I'am not a Host, I'am a concern supporter of my favorite host, my concern is the agency of my host is keep ignoring her. like she's not one of them, last time she's been kick out by her agency manager on her live, like she's not doing anything. please help me to punish that agency.

    โ€” by Cada cy 1 year ago

  • Please ma/sir I need my poppo account back. it is registered with my Goggle Gmail (naomilazaka530@redacted), this is the id 3695335.

    โ€” by Naomi 1 year ago

  • Please help me unbanned my account please please pitty my condition please

    โ€” by Olaitan 1 year ago

  • Iโ€™m opening my PoppoLive app and Itโ€™s not allowing me saying. My account or device is permanently banned due to illegal operations. I want to get my account back.

    โ€” by Jnr Bentil 1 year ago

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