Published by Vshow on Oct 18, 2024

Report an issue with Poppo Live- Live Stream.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Poppo Live- Live Stream?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vshow to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Poppo Live- Live Stream image 1 contact Poppo Live- Live Stream image 2

Poppo Live- Live Stream Customer Insights

1. Its a little hard to join any live as if the lives are not active anymoreThis app is a joke, seriously? After spending money to buy coins to upgraded my level point just when I was about moving from 2,000 life streaming reward to 3,000 reward you guys automatically dropped my point to nothing, really? I have 142k points remaining 18k points to get to 150k point to be upgraded and you guys just removed the point just like that? I spent so much money on coins to do exchange in order to get to that level, please refill my point back, I'm really disappointed at this appThis app is VERY different than last Time 🙄now is VERY lag when i Play SLOT game 😡 I don't believe,now every update getting worse and worse and the bug win Also is getting small 😡😡this app is VERY stupid using money is not Good for people to earn extra income and Also if u sending msg automatic ur coins getting smaller and sma...

2. Aside from getting an income here with poppo, you can as well met a lot of people here from different countries who are also generous and willing to help you to earn more points while enjoying live streaming with them.Everyone in the party room don't use the mic's but still my phone is getting so hot.

3. I just reached a stage i earn 6k for two hours live, and i was later dropped because i didn't buy coins and do a big exchange for one day after struggling to use my own personal money to purchase coins to level up.

4. This app suckes your money dry if you dont win in millions from playing games, and all we know is a one to a million possibilitiesDon't allow more than 6 seats in a party.

5. Imagine paying per text message in your phone and having your phone provider limit how many words you can say per message.

6. I am thankful that I discovered this app through my friend and it helps me to get an extra income here without spending a single penny.

7. just having a littlw issue with the new update as the app keep crashing and a am unable to recieve the rewards from treasure box.

8. If you dont have money, dont bother entering.

9. Instead of doing that, why not just add features and events and activities on the app to make more money Instead.

10. Just take notes from apps like Bigo.It has been awesome, Poppo is one of the best streaming app I have come across.

11. This is a legit app and I will highly recommended this to my friends like me who needs side hustle to lessen their financial burden.

Steps to Troubleshoot & Fix Poppo Live- Live Stream Issues

1. Fix Poppo Live- Live Stream Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Poppo Live- Live Stream: Restarting the app will resolve most errors.
  2. Update the Poppo Live- Live Stream App. Here is how:
    1. On Android goto PlayStore » Search for "Poppo Live- Live Stream" » Open Poppo Live- Live Stream » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Poppo Live- Live Stream » click "UPDATE".
  3. Clear Poppo Live- Live Stream app cache: Clearing cached data will force your app to retrieve the latest data directly from Poppo Live- Live Stream servers.
    1. On Android, goto Settings » Apps » Select "Poppo Live- Live Stream" » click Storage » click "Clear Cache".
  4. Check Poppo Live- Live Stream app permissions. If any of these permissions required to use your device's features are disenabled, Poppo Live- Live Stream might not work.
  5. Uninstall and reinstall Poppo Live- Live Stream. If nothing else has worked, completely uninstall Poppo Live- Live Stream then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Poppo Live- Live Stream not working


2. Fix Poppo Live- Live Stream Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Poppo Live- Live Stream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Poppo Live- Live Stream not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Poppo Live- Live Stream may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I forgot my password

    — by Debbie 2 months ago

  • I’m unable to login to my account

    — by MarlenaRex 2 months ago

  • I fort my login in password so Poppo. Who do I retrieve my password to enables access my account.

    — by MarlenaRex 2 months ago

  • I cannot receive the SMS code message for my account since I need to reset the password.

    I have a good Network signal
    I am capable of sending and receiving messages
    I did not unintentionally block the code message (already checked)

    — by AgentD 2 months ago

  • I want to login my poppo account but the password doesn't seem right

    — by Uniquel Solis 2 months ago

  • i just want to complain about my account i need to become an agent again

    — by Ana Mariela Layola 3 months ago

  • I need to remove a hostel ID from my agency. Please help in this regard.
    My Agency Id:11829556
    host id:13311922

    — by Shourovhasan 3 months ago

  • My old Acc po is diko na maopen is because bakalımutan ko yung password

    — by Juvy begornia laurio 4 months ago

  • I can open my polo account please help me to log in my user id is 7568734

    — by Hazel Fortich 4 months ago

  • I forgot my password in poppo

    — by Liz Claire Bustos 5 months ago

  • Hi! I would like to recover my account under 17460217 MiyaCeline.

    — by Miya celine 5 months ago

  • Hi please I forgot my password to my account my email I use to create the account in not working anymore more please can you help me out

    — by Ali Aisha 5 months ago

  • Hello please help me to recover my poppies account

    — by Elizabeth Caintic 5 months ago

  • Hello please I have forgotten my password to login into my account please kindly assist me

    — by Hubaidatu Ibrahim 5 months ago

  • 4869344 this is my id but I haven’t passport and gmail address ! So I want this id but not login without password or Gmail ! Any solution to record this I’d ?

    — by Bipeen 6 months ago

  • I have id but I lost my email address and password what can I do ?

    — by Bipeen 6 months ago

  • Please how to open my account on a different phone but I forgot my password

    — by Dubie Nashira 6 months ago

  • My agency owner not leave my id on agency
    Plz leave my id 11369596

    — by Sanjeev kumar 7 months ago

  • 11645390
    Enjile Ybañes

    i report this person because of brutal gossips in every panel she came out. Please help me on this. Thank u

    — by Rochelle Firmalo 8 months ago

  • My face verifi cannot i use the my firend face because before already i have a account but i forget password and users name how can use second id ?

    — by pramod 9 months ago

  • Hello I sent my coins mistakenly To Username GraceNjeri6167 by mistake how can I get the coins back,I have tried requesting her to send back on her live but she is ignoring.

    — by Mildred Osebe 9 months ago

  • My ID is 7740059, I can't log in to my account,it keeps saying incorrect ID

    — by Loveth 9 months ago

  • My authentication has been failed, because my son use his face to authenticate it, but the problem is he already use his face to his account and poppo live said he can't use it again

    — by Don Benito 9 months ago

  • My authentication has been unsuccessful because my son use his face to authenticate it because I'm not In there at that time. So please..... spare me poppo

    — by Don Benito 9 months ago

  • Please my app is not showing invited person but I invited someone and she used my link to register and is always completing the tasks

    — by Linda Rita 9 months ago

  • My id was not working

    — by Nurbu lama 9 months ago

  • This id 8214465 id name star afridi… every time he come to my host live and abuse her why you guys not ban his id… i have video proof of abusing I recorded him

    — by Zaidan 10 months ago

  • Please I just got logged out of my account without any warning ⚠️and I'm trying to log in but it's asking me to create a new one..I logged in with my fb account Lindarita and also binned my number 01124028245 please help me regain my account 🙏

    — by Linda Rita 10 months ago

  • Meu poppo está dando erro não consigo entrar em sala e nem abri live e nem notificar só aparece o erro 10.1.0.113.6379 vocês poderiam me ajudar?

    — by Syrleth 10 months ago

  • Hi does my app keep on crashing i can't even open it

    — by Fatima Frenchie Abalos 10 months ago

  • Sir bring back my account IM not doing wrong Pls sir maam I need IT for my financial my account is febekits # 10974526 Pls maam sir

    — by Febe matias 10 months ago

  • IM ban may account or divice are permanently ban WHy IM Not doing wrong IM open may panel for Cs then IM ban why Pls fix IT sir maam I Need IT Thank you

    — by Febe matias 10 months ago

  • My account is permanently banned, what can i do to recover it

    — by Shyra Nuñez 10 months ago

  • Hi good afternoon please I have problem of log in my account I normally used my Google account to log in because I have problem with my network in SIM card I can't get SMS, because of this I used my Google account zionuwa18@redacted this is my ID 6370741 nickname Purity,I try to enter many time this afternoon I can't they ask me to put my email and face I did they opened new account but I don't need two accounts,am trying to get my old account back, please I don't need new account.

    — by Purity 10 months ago

  • I was logout & I'm trying to recover my account I could not have access to my account , rather it's taking back to level 1 instead of level 3 to 4 & my ID no. is 15107174

    — by K-man King 10 months ago

  • i want back my poppo account because my cellphones damage.

    — by jeniferinfante 10 months ago

  • Since I registered poppo live, the withdrawal options is not showing in my app unlike others. Pls what can I do to see my withdrawal options.?

    — by Stella Tony 10 months ago

  • Good day,

    We would like to request assisstance for my poppo live acount
    I cant open it and when i entered my id and click forgot password this is comes out
    "id_forget_password_hint"

    Thank you

    — by amy Victorio 10 months ago

  • I want to ask for a refund. On January 18, 2024, I experienced an unauthorized transaction and according to Gcash, it was a transaction with Poppo Live. I did not sign up for Poppo Live and suddenly I was charged with 231 pesos.

    — by colorico.janez16@gmail.com 10 months ago

  • How to unbanned my poppo live

    — by Daisy 10 months ago

  • Hello good day!

    I just want to delete my 2nd account because I can't authenticate my account.

    I forgot my password I tried to retrieve but I couldn't receive any code. Here is my mobile registered number 0544754963, ID number 12871824, I want to retrieve this account and delete the other one. Thank you.

    — by Shiela Sarmiento 10 months ago

  • How can i resolve my permanently banned in poppo?

    — by Daisy 10 months ago

  • How to recover my poppo coz they simply permanently banned my poppo acct.

    — by Daisy 10 months ago

  • My account Is banned last nov.2023 I dont know the real reason why my account is banned that is my only account and I know for my self I didnt violate in my solo live.. what should I do to bring back my account?

    — by Mary Joy Tizon 11 months ago

  • 7867352
    This is my agency id but yesterday while I was on games, from my id my points is gone,
    I have send messages from popoo id too please watch it

    — by Kailash ghimire 11 months ago

  • I have sent mail to feedback but your Team has not responded. Without any respond your team messaged as my request solved. Such a disappointment. Why you do discrimination between male and female. Why men is uncapable to earn rewards in poppo. Why only female. Wht about LGBT people. This kind of discrimination based on gender somewhat proves that it is a bias app. Either give hosting approval who have tallent and reward them or let everyone have equall rights.

    — by Kailash basnet 11 months ago

  • My poppo is very laggy and buggy.how u fix it to this problem?it's so frustrating.

    — by Jiena tordil 11 months ago

  • Good afternoon sir/maam i just want to inform everyone that the apps of poppo live is not good its always loading everybody is sufferring.. hope you can fix this problem immediately
    Thank you

    — by Ailene Gadin 11 months ago

  • I got my devic ban. Id number 3426027

    — by Pramila yakha 11 months ago

  • To whom it may concern,
    can someone help me my problem aboiut quitting my account from my agency as i quitted but they rejected on it i forcely to delete my account due their bad behavior to their host.. hopefully can someone remove as their host
    HOPEFULLY I CAN GET FEEDBACK ASAP
    THANK
    AGENT ID ; 2674011
    HOST ID ; 8169196

    — by DIndi Brosoto 11 months ago

  • I want to be removed from from nessa baby agency I've applied and told her to remove me but she keeps rejecting it she doesn't teach me anything I'm not learning from her so I need to be removed fromNessa baby agency with the ID 5861198
    Thanks

    — by Chioma 11 months ago

  • I forgot my password tried to reset it was giving a code number entered it then try to enter a new password, but didn’t work because it said email or password is incorrect

    — by Grant Flood 11 months ago

  • Please change my registered mobile number to my account

    — by REYNANDY BANQUILING 11 months ago

  • How to change my registered popoo cellphone #

    — by REYNANDY BANQUILING 11 months ago

  • Why i can’t log in my account on poppo live?

    — by Chiquie Cruz 11 months ago

  • Goodday everyone i just want to inform you that there is a problem of my poppo accnt i can not do my tasking like solo live and party live only i can open the messages on it.. what will i do?
    Hope you can help me about this problem
    Thank you

    — by Ailene Gadin 11 months ago

  • Good day! I just want to inform you that i can not open my solo live and party live only i can read those messages, and its empty the followers, following, friends and viewers. How can i do my task if like this? Hope you can solve this problem
    Thank you and have a nice day

    — by Ailene Gadin 11 months ago

  • Why I cant log in my account?

    — by Elisa Limbo 11 months ago

  • Heloo I cannot log in to my account. I forgot my password and I don't receive an sms code to reset my password .please help for these issue

    — by GRACE HILARIO CASIN 11 months ago

  • Hi Poppo Support,
    Good day.
    Yesterday, the Poppo apps got into some maintenance problem, and I can not access the withdrawal option.
    Please help me resolve this issue as it affects my overall experience on this Apps. Thank you.

    — by Glenda Lyn Emperador 11 months ago

  • pa help nmn po.di ko po ma log in poppo ko.na try ko na po ang lahat ng trouble shooting wla pa rin.ok nmn po ang data ko malakas gamit nakakaopen po ako ng ibang apps bukod tangi sa poppo.

    — by JENNIFER COLIBAO MOMO 11 months ago

  • Please help me to open my poppo account i cant remember were i login,, my id number 11164556 my nickname ACES RAMJEN

    — by Merygen Placero 11 months ago

  • I cant log in to your app , almost 24hrs had passed and i still cant log in! Please fix the issue !!!!!!!!!!!!!!!

    — by Ma. Irish Dimaculangan 11 months ago

  • Hello Team,
    Good morning. I have a concerns. I can't log in my poppo account using my email, facebook, mobile no. or even my ID user no. , can you resolve this problem? I reach out to you because I already did everything I can from re-starting my phone to uninstalling ang reinstalling the app but nothing happened. Yesterday I can still open the app but it is just like a white blank page, it went on for whole day even if I restarted my phone for a couple of times, so I decided to uninstall and reinstall the app just in case it resolve the problem but nothing change. PLEASE help me.

    — by Anabel Primavera 11 months ago

  • I cannot open my poppo live since yesterday why? Pls i need to open becoz i want to play❤️

    — by Joan Castillo Dela Torre 11 months ago

  • My poppo live doesn't want to open, what can I do to open it?

    — by Arleen nario 11 months ago

  • di po ako maka log in sa poppo..di po naka bind ang email ko.pls.help me

    — by JENNIFER COLIBAO MOMO 1 year ago

  • I can't access my Poppo live

    — by Reysa Mae Cabaluna 1 year ago

  • How many hours my poppo id will be back..my poppo id# 10727272..and cannot open from moring tell now

    — by Janet Santua 1 year ago

  • Nag uninstall po ako ng poppo ko. Tapos nung ininstall ko na pag pindot ko po nung number : hinahanap yung location_select pero wala pong lumalabas kaya hindi ko po ma open account ko sa poppo

    — by Norjanah hasim 1 year ago

  • I would like to ask help on how to access my account. I accidentally clear cache of the app and can’t able to open it again

    — by Karen Cadagdagon 1 year ago

  • Good day im janet my id name in poppo is zasuri id #10727272.. i report my account cannot open this morning after done my live

    — by Janet Santua 1 year ago

  • I cannot log in poppwhat should I do?

    — by Niña jhane 1 year ago

  • Hi Good day! How can i resolve my account, it says "unable to resolve host " api-global.vshow". No address associated with hostname. Please help. Thank you.

    — by Jollibee Bollozos 1 year ago

  • Good day. Today my phone suddenly got issues and when I open poppo, my account wasn't logged in. So I tried logging it in using the account binded on it. But now it says, unable to resolve host. No address associated with username. My id is: 11594044. I hope you can resolve this issue. Thank you.

    — by Eri 1 year ago

  • Can I ask why my account is blank? I can open it but it's blank. I can't contact through the app because it's blank, can't friends, coins or points, please reply. Thank you

    — by AlexaJenjen 1 year ago

  • I cant open my account on poppo 12295673 this my user id ,. Everytime i tried opening the app , its always says the webpage is not available , it stressing me 🥺🥺

    — by Ann Racinez 1 year ago

  • I need my account @RubyEsther🕊️🌦️🛩️ back. I lost my phone and I just get a new one. On inputting my email, instead of opening my account, it opened a new account for me. Please, how do I get my original account back?

    — by Esther 1 year ago

  • Dear poppo Tim good morning pls help for my friend gmail account lost pls find for her gmail poppo I'd is 15246258

    — by Benu prasad Pokharel 1 year ago

  • Pls kindly check my account
    Too much ask refund and my account too refunded someone no id..show me the id number...

    — by Emily Manguilimotan 1 year ago

  • I can’t see the withdraw sign on my Poppo live app dashboard

    — by Faith Bune 1 year ago

  • Please could you change my location in poppo live i’m here in United Arab Emirates , im not in the Philippines, 10155972

    — by Leen 1 year ago

  • I widraw now,but i entered wrong number on gacsh,what should i do?

    — by Analyn 1 year ago

  • Hello poppo have a great day. I'm trying to request Forget password on my account but no response in my number for otp I got 5 session everyday whats the problem on my account thank for consideration

    — by Juvy Vidal Quijano 1 year ago

  • Hello poppo I'm having problem login my password is incorrect even I forget but no message coming my account 11603108 my name 101bids ❤️ juvy

    — by Juvy Vidal Quijano 1 year ago

  • Dear poppo I cannot. Login in my account always incorrect my password I did it also forget password but no response my otp

    — by Juvy Vidal Quijano 1 year ago

  • i cant log in my account. I try the FORGET PASSWORD but i cant received any code

    — by Jay Ann 1 year ago

  • Nguyen
    It has been 1 year since I streamed, but my agent made me a new star host or messaged me to take back my C love. Gonna. Aap or when Manny asked him to rebuild it, he would say that the log will not be made again
    Hi Sumbal! Thank you for reaching out to us. I understand that you haven't been streaming for a year and your agent has contacted you about becoming a star host again or reclaiming your C love. It seems that when you asked your agent to rebuild the log, they mentioned that it won't be made again.

    In this case, I would suggest contacting your agent directly to discuss this issue further. They should be able to provide more information and assist you with your request. You can reach out to them through the contact details provided by the developer, Vshow. They will be able to guide you in the right direction.

    If there is anything else I can help you with, please let me know.
    Please contact me to solve your problem by talking to me my agent is not listening to me or replying to my messages please contact me to become a star host again
    Hello Sumbal, I understand that you're facing some issues with your agent and getting back your star host status. I'll do my best to assist you with this.

    First, I would recommend reaching out to your agent again and expressing your concerns. Communication is key, so it's important to have an open dialogue with them. If you haven't received a response, consider trying different methods of communication, such as sending an email or making a phone call.

    If you still don't receive a satisfactory response from your agent, it may be helpful to contact the developer of Poppo live directly. They will have the authority to address your concerns and help resolve the issue. You can contact them via email at contact@redacted or visit their website at http://www.poppolive.com for more contact information.

    Remember to provide as much detail as possible about the problem you're facing and any previous conversations you've had with your agent. This will help the developer understand the situation better and provide a more accurate solution.

    Please let me know if there's anything else I can assist you with, and don't hesitate to reach out if you have any further questions or concerns.
    Please send me contact number official teams
    Hello Sumbal, thank you for reaching out. I'm here to assist you with any technical issues you may be experiencing. However, I'm unable to directly contact the developers or support team of Poppo Live. But don't worry, I'll do my best to help you resolve your issue. Please provide me with a detailed description of the problem you're facing, and we can work together to find a solution.
    Please help me to become the official C Ble Jerry or me as a star host
    Hello Sumbal, thank you for reaching out to us. I understand that you are looking to become an official star host with Poppo Live. As a technical support agent, I can assist you with any issues or questions you may have regarding the app, but I do not have the authority to make you an official star host.

    To become an official star host, I recommend contacting the developer of Poppo Live, Vshow, directly. You can reach them by sending an email to contact@redacted. Explain your situation and they will be able to provide you with the necessary information and guidance to become an official star host.

    Is there anything else I can assist you with?

    — by Sumbal 1 year ago

  • I can't log in to my poppo account using my Gmail. What should I do😭

    — by Cyrene Indedaño 1 year ago

  • hi..please check the fluctuation of my reward in daily live video,,,

    — by Diana 1 year ago

  • hi..please check the fluctuations of my points...it's really diasppointing...my id is 12978660..thanks!

    — by Diana 1 year ago

  • Hi...Kindly check my account in poppo apps,I was supposed to get the 12,000/hr points for live video but seems there was an error..I was been lessen from 12,000 down to 5,000/hr...I bought gold coins to level up but instead of moving up,it went down...my id is 12978660...thanks!

    — by Diana 1 year ago

  • I cant log in to poppo live.. I have data connection.. Why would i do??

    — by Charlyn Penaroyo 1 year ago

  • Null cannot log.in.this.element

    — by Mhyla 1 year ago

  • I cannot sign.in.
    every time.i.sign.in.null.cannot log.in.element can.you plss.help.me

    — by Mhyla 1 year ago

  • Why my poppo apps I null not a valid element

    — by Cherry Lyn Dumolong 1 year ago

  • My poppolive has refused to open for a week now,I have cleared data,uninstalled and installed it’s still not opening,I also checked for update on App Store it’s updated

    — by Chidinma 1 year ago

  • Dear Poppo Team,

    Help me to get back on my account my ID is 8536127 please because I can’t login in, I don’t break any rules and I don’t receive any violation. Please help. Thank you

    Sincerely,
    Mil

    — by Milgen 1 year ago

  • SIR/MA'AM, I CAN'T LOG IN TO POPPO LIVE.EVERYTIME IM TRY TO LOG IN SAY "NULL IS NOT A VALID ELEMENT "HOPE I CAN USE MY POPPO APPS AGAIN,THANK YOU

    — by MYRA PARADO BARRIOS 1 year ago

  • I cant connect to may google account always log in failed.

    — by Che che cauilan 1 year ago

More from the developer