Contact Ba Customer Service

Why should I report an Issue with Baby Notebook - Baby Book App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Baby Notebook, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Families and friends really love the idea of capturing the moments to relive these memories in the future, love it!It appears good, but glitches I started using this app and it looks great easy to use, you can edit the pages, it's cute layouts.

2. BUT what they don't tell you is that they give you limited pages so you have to buy extra pages ($2/page) for bigger milestones for baby like easter, birthday, Christmas ect.

3. This app is beautiful and makes it easy to build a baby book on the fly entirely on your smartphone.

4. Also, pages have errors in them like the growth chart and its glitchy! All I can say is the quality BETTER BE ON POINT......I have had nothing but a great experience using this app.

5. I really love how most prompts are open ended and you can customize page titles, so you can focus on what matters to you.

6. Support is superb when you email about issues and not mention the setup of the book is emaculate.

7. But the app keeps crashing making it impossible to actually build the book.

8. App is usless as it crashes when you try and add your childs birthdate to start their book.

9. $50 for the year plus $100 to print the baby book in the end of it all.

10. I like the clean modern look and the fact that there is a big focus on images and visuals.This app is (Expensive) to keep up with.

11. So, really, in totality, you are looking around $200+ for this book said and done.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Notebook - Baby Book App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Notebook - Baby Book App app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Notebook - Baby Book App" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.