Contact Audubon Bird Guide Customer Service

Why should I report an Issue with Audubon Bird Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Audubon Society to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Audubon Bird Guide is a free and complete field guide to over 800 species of North American birds, right in your pocket.

2. Our field guide features over 3,000 photos, over eight hours of audio clips of songs and calls, multi-season range maps, and in-depth text by leading North American bird expert Kenn Kaufman.

3. In the next few updates, we'll be restoring and adding new features that make it easy and fun to share and view the photos taken by other Audubon Bird Guide users around the country. Stay tuned!

4. These will be restored soon in a future update, without any action required on your part. - The ability to sort species alphabetically by last name in the field guide. - Improved performance when searching and browsing lists of species, including the ability to quickly jump to a letter of the alphabet.

5. With our completely redesigned Sightings feature, you can keep a record of every bird you encounter, whether you're hiking, sitting on the porch, or simply catching a glimpse of birds out the window.

6. The National Audubon Society protects birds and the places they need, today and tomorrow, throughout the Americas using science, advocacy, education, and on-the-ground conservation.

7. Post your photos to the Photo Feed so other Audubon Bird Guide users can see.

8. Audubon's state programs, nature centers, chapters, and partners have an unparalleled wingspan that reaches millions of people each year to inform, inspire, and unite diverse communities in conservation action.

9. With over 2 million downloads to date, it is one of the best and most trusted field guides for North American birds.

10. Built for all experience levels, it will help you identify the birds around you, keep track of the birds you've seen, and get outside to find new birds near you.

11. Keep up with the latest news from the world of birds, science, and conservation, right on the home screen.

1. I'm not a "birder" so appreciate the ability of the app to use my location, time of year, and bird characteristics (size, type, etc.) to identify the birds I am seeing.

2. I have used it to identify birds, but honestly entering a brief description of the bird I've seen into a Google search then scanning the images that come up has worked just as well.

3. I've also found that playing the calls included for the bird really brings them in to investigate the "stranger" in their territory so I can get a nice, close look at them.I I'd really rather download this app to my laptop rather than my phone.

4. My main issue right now is that when I go to set the location of the Field Guide and select my state, the 'Save' and 'Close' buttons don't work, and I get stuck on that screen.

5. You can put in a bunch of different information about a bird you see (location, colors, size, type of call, etc...) and it gives a list of possible matches.

6. The downloaded field guide data periodically disappears with no warning, making the app kind of useless in remote locations.

7. When I had it installed on my phone I also had the issue of not being able to change locations for spotting birds.

8. But as far as a field guide to North American birds, and their calls, I feel so lucky to have come across this.

9. When you save it then open Sightings and look at the same sighting, the map marker is nowhere close to the correct location.

10. I love the amount of pictures this app has and the recorded bird calls you can listen to.

11. I haven't been using the sighting features, so I can't comment on how well that function works.

1. Fix Audubon Bird Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Audubon Bird Guide: Restarting the app will resolve most errors.
2. Update the Audubon Bird Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Audubon Bird Guide" » Open Audubon Bird Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audubon Bird Guide » click "UPDATE".
3. Clear Audubon Bird Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Audubon Bird Guide servers.
   1. On Android, goto Settings » Apps » Select "Audubon Bird Guide" » click Storage » click "Clear Cache".
4. Check Audubon Bird Guide app permissions. If any of these permissions required to use your device's features are disenabled, Audubon Bird Guide might not work.
5. Uninstall and reinstall Audubon Bird Guide. If nothing else has worked, completely uninstall Audubon Bird Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Audubon Bird Guide not working

2. Fix Audubon Bird Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Audubon Bird Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Audubon Bird Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Audubon Bird Guide may not be able to connect to the Internet when running in the background.