Contact The 1 Book Customer Service

Why chat with our AI The 1 Book Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of The 1 Book.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I'd try to buy books through this app with all my the 1 card and my MEB accounts linked.

2. But still no point gained.

1. Fix The 1 Book Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The 1 Book: Restarting the app will resolve most errors.
2. Update the The 1 Book App. Here is how:
   1. On Android goto PlayStore » Search for "The 1 Book" » Open The 1 Book » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The 1 Book » click "UPDATE".
3. Clear The 1 Book app cache: Clearing cached data will force your app to retrieve the latest data directly from The 1 Book servers.
   1. On Android, goto Settings » Apps » Select "The 1 Book" » click Storage » click "Clear Cache".
4. Check The 1 Book app permissions. If any of these permissions required to use your device's features are disenabled, The 1 Book might not work.
5. Uninstall and reinstall The 1 Book. If nothing else has worked, completely uninstall The 1 Book then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The 1 Book not working

2. Fix The 1 Book Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The 1 Book be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The 1 Book not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The 1 Book may not be able to connect to the Internet when running in the background.