Published by Meb Corporation PCL on Nov 12, 2024

Report an issue with CU-eBook Store.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CU-eBook Store?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Meb Corporation PCL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CU-eBook Store Customer Insights

1. ตัวอ่านe-bookธรรมดาเกินไปมากครับ ไม่สามารถโน้ตหรือเขียนหรือเพิ่มอะไรได้เลย อ่านได้อย่างเดียว แบบนี้e-bookเรียนภาษาไม่สะดวกเลย ใช้ตัวอ่านe-bookแบบเดียวกับของse-edเถอะครับสงสารคนซื้อe-bookDoesn't work with Android 9Doesn't work with androidAndriod ทำไม เขียนใน book ไม่ได้เหมือน ipad อยากให้เขียนได้ค่ะ galaxy note มีปากกาถ้าให้เขียนโน๊ตลงไปได้จะดีมากเลยค่ะไม่มีเครื่องมือค้นหา ไม่ลิงก์ข้ามไปยังเนื้อหา เลือกและเน้นข้อความไม่ได้ สั่งบันทึกภาพหน้าจอไม่ได้ แต่แอปใช้งานไม่ยากห่วยมากครับ ไม่มีปุ่มเข้าระบบด้วยเฟซบุ๊ก พอรีเซ็ตก็ไม่ขึ้นในเมลCannot proceed to payment.

Steps to Troubleshoot & Fix CU-eBook Store Issues

1. Fix CU-eBook Store Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CU-eBook Store: Restarting the app will resolve most errors.
  2. Update the CU-eBook Store App. Here is how:
    1. On Android goto PlayStore » Search for "CU-eBook Store" » Open CU-eBook Store » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CU-eBook Store » click "UPDATE".
  3. Clear CU-eBook Store app cache: Clearing cached data will force your app to retrieve the latest data directly from CU-eBook Store servers.
    1. On Android, goto Settings » Apps » Select "CU-eBook Store" » click Storage » click "Clear Cache".
  4. Check CU-eBook Store app permissions. If any of these permissions required to use your device's features are disenabled, CU-eBook Store might not work.
  5. Uninstall and reinstall CU-eBook Store. If nothing else has worked, completely uninstall CU-eBook Store then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CU-eBook Store not working


2. Fix CU-eBook Store Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CU-eBook Store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CU-eBook Store not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CU-eBook Store may not be able to connect to the Internet when running in the background.

Reported Issues