Published by Arquidiócesis Monterrey

contact MISAL - Arquidiócesis de Monte Chat with our AI-based MISAL Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with MISAL?



characters left:

Why chat with our AI MISAL Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MISAL.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact MISAL - Arquidiócesis de Monte image 1   contact MISAL - Arquidiócesis de Monte image 2


What users are saying

1. Exactly what I needed! The best appLast lecturas my bienEs muy buen misal excelenteExcelente, muy utilsatisfyingMe encantaba el app hasta que me empeso a salir los misales en blanco.

2. Marca como error asi que borre la app y la volvi a descargar.

3. Solucionado.

Steps to Troubleshoot & Fix MISAL Issues

1. Fix MISAL Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MISAL: Restarting the app will resolve most errors.
  2. Update the MISAL App. Here is how:
    1. On Android goto PlayStore » Search for "MISAL" » Open MISAL - Arquidiócesis de Monte » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MISAL » click "UPDATE".
  3. Clear MISAL - Arquidiócesis de Monte app cache: Clearing cached data will force your app to retrieve the latest data directly from MISAL servers.
    1. On Android, goto Settings » Apps » Select "MISAL - Arquidiócesis de Monte" » click Storage » click "Clear Cache".
  4. Check MISAL app permissions. If any of these permissions required to use your device's features are disenabled, MISAL might not work.
  5. Uninstall and reinstall MISAL. If nothing else has worked, completely uninstall MISAL then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MISAL not working


2. Fix MISAL Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MISAL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MISAL not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MISAL may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!