Published by ARITY, LLC on Aug 29, 2024

Report an issue with Routely V1.
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Why should I report an Issue with Routely V1?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ARITY, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Routely V1

1. You can review detailed maps of individual trips to understand how far and how often you’re driving, along with any speeding, sudden braking or distracted driving events that may occur along the way.

2. Routely works with you to provide helpful insights into your driving.

3. Routely does all the work for you, so you can keep your hands on the wheel and your eyes on the road.

4. Keep up with how you are driving by using Routely.

5. While running in the background or when a trip is in process, Routely’s battery usage is similar to other navigation apps.

6. Simply open the app to monitor your trips and driving data.

7. Available features may vary based on your program.

8. Routely supports telematics programs such as DynamicDrive, Drive Down, FB Drives Michigan! and more.

Routely V1 Customer Insights

1. It's fair when it has good data to go from - it hasn't dinged me for using my phone to check in for drive-up at Target, for showing a coupon at McDonalds, or for driving my reasonable 5 over ... but the devs to to add a way to report incorrect speed limit data, and then need to get it fixed pronto.

2. This means that even if I drive exactly 70mph through the 70mph interchange between M6 eastbound and 131 southbound in Grand Rapids, MI, I get dinged for going 20mph over routely's (incorrect) 50mph speed limit, every single time.

3. Even better, they should create an algorithm to identify areas where a great percentage of the cars are marked as speeding (50%?), and flag the speed limit data as wrong in those areas (and stop enforcing it).

4. Was replied you could change when you are not driving and I've been through every part of the app and that's not true.The app has incorrect speed limit data and no way to report issues with the data to the devs.

5. Counts changing music even tho it is bluetoothed as distracted driving, speed limits on their map is wrong and will count you as speeding etc.

6. I thought maybe I had been wrong about the speed limit all these years, but a quick trip through the interchange in Google Streetview showed that routely is wrong.

7. Not worth so much headache, when you can drive perfectly fine, yet get dinged for time of day and eats so much memory.I put this on my phone for an insurance discount.

8. Each time there's a change of speed higher than 6, going up, it records 1 event, as speeding.

9. I can confirm for sure that the speed limit coding/inputs are wrong or outdated or way off from current up-to-date speed limits.

10. I've seen a speeding though where it was actually under the speed limit over a bridge so I'm not sure what's going on but definitely not happy.

11. It counts every time I'm moving as me driving so if I'm a passenger and use my phone boom distracted driving.

Steps to Troubleshoot & Fix Routely V1 Issues

1. Fix Routely V1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Routely V1: Restarting the app will resolve most errors.
  2. Update the Routely V1 App. Here is how:
    1. On Android goto PlayStore » Search for "Routely V1" » Open Routely V1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Routely V1 » click "UPDATE".
  3. Clear Routely V1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Routely V1 servers.
    1. On Android, goto Settings » Apps » Select "Routely V1" » click Storage » click "Clear Cache".
  4. Check Routely V1 app permissions. If any of these permissions required to use your device's features are disenabled, Routely V1 might not work.
  5. Uninstall and reinstall Routely V1. If nothing else has worked, completely uninstall Routely V1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Routely V1 not working


2. Fix Routely V1 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Routely V1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Routely V1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Routely V1 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi... I used app on another phone and couldn't get app to work on new phone. It says code has already been used. How do I get new code?

    — by Dedra D Taylor 2 years ago

  • app is buggy says im driving distracted on my phone when im not, answering a call that is made to be answered through my cars radio system is not in any way distracted driving also it says i was speeding when getting off the off ramp of the bypass when no one in theyre right mind reduces their speed from 65 to 25 before they even hit the off ramp i have uninstalled immediately i dont care about any discounts this will just hurt me further no further consideration necessary your app is straight up garbage have a good day i will just lower my rates the old fashioned way and that is by driving safely and not getting into accidents such as i have in the past year

    — by Anthony 2 years ago

  • Hey I’m trying to accuse my info and pay my car payment before due date but can’t seem to figure out the activation code to get in and set everything up

    — by Tierra Williams 2 years ago