Published by Arcus Computing

Report an issue with Arcus Dictionary Pro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Arcus Dictionary Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Arcus Computing to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Arcus Dictionary Pro Customer Insights

1. Please fix!why cant I use the random word widget? I have it installed on my device but it isnt available to install on homescreen.

2. However, lately, it hangs a lot and the Pronunciation Feature does not work!!! Very annoying and disappointing.

3. I have a galaxy s8...What happened to the voice option? It's gone.

4. It is one of the best offline directories available.

Steps to Troubleshoot & Fix Arcus Dictionary Pro Issues

1. Fix Arcus Dictionary Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Arcus Dictionary Pro: Restarting the app will resolve most errors.
  2. Update the Arcus Dictionary Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Arcus Dictionary Pro" » Open Arcus Dictionary Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Arcus Dictionary Pro » click "UPDATE".
  3. Clear Arcus Dictionary Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Arcus Dictionary Pro servers.
    1. On Android, goto Settings » Apps » Select "Arcus Dictionary Pro" » click Storage » click "Clear Cache".
  4. Check Arcus Dictionary Pro app permissions. If any of these permissions required to use your device's features are disenabled, Arcus Dictionary Pro might not work.
  5. Uninstall and reinstall Arcus Dictionary Pro. If nothing else has worked, completely uninstall Arcus Dictionary Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Arcus Dictionary Pro not working


2. Fix Arcus Dictionary Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Arcus Dictionary Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Arcus Dictionary Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Arcus Dictionary Pro may not be able to connect to the Internet when running in the background.

Reported Issues