Contact VINELink Customer Service

Why should I report an Issue with VINELink?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Appriss, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The VINELink. com app allows victims and concerned citizens to access the nation’s leading offender information and victim notification network, VINE (Victim Information & Notification Everyday), conveniently from their mobile devices.

2. Important Note: Android devices do not currently support push notifications or on-screen alerts.

3. This does not interfere with registering to receive notifications via SMS, Phone, Email, In-App, or TTY.

4. In-App notifications are accessible to Android users through the application.

1. I'm not even signed up for this offender in the first place! I'm about ready to change my number.This app is great for people who are victims to be aware if they are in danger or to just stay informed.

2. That is a feature that you should be able to toggleIt was working find at first, entered the info for a couple of weeks but I never got a notification about the changes that were made with the person I was looking for.

3. On as an option rather than having to constantly enter your username and password.I'm rating this at the moment 1 STAR, due to the fact that I CANNOT LOAD THE APP! I've tried multiple times, without success.

4. As long as you have first and last name or their swis ID number and the correct state you should be able to find your target.

5. It was easy to navigate, was helpful in the fact it made me feel safer, knew where and when my attacker was released, and you could actually use it!! NOTE TO THE DEVELOPERS, figure out what's going on, and fix please.

6. i have uninstalled and reinstalled on multiple devices with same results.I'm not sure what problems people are having but it does exactly what the website does.

7. You should at the very least by choice be able to turn on saving the login as a setting, it would also be nice if you could turn biometric login.

8. app crashes after i choose my state (texas) then it makes me pick a 2nd option (statewide) which is where app completely crashes.

9. It asks you to choose the state when you do you move to the second page and then it force closes down.

10. The reason for only 3 stars is the fact that the login doesn't stay.

11. Everytime custody changes (go-to work/back from work) I am notified each time.

1. Fix VINELink Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VINELink: Restarting the app will resolve most errors.
2. Update the VINELink App. Here is how:
   1. On Android goto PlayStore » Search for "VINELink" » Open VINELink » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VINELink » click "UPDATE".
3. Clear VINELink app cache: Clearing cached data will force your app to retrieve the latest data directly from VINELink servers.
   1. On Android, goto Settings » Apps » Select "VINELink" » click Storage » click "Clear Cache".
4. Check VINELink app permissions. If any of these permissions required to use your device's features are disenabled, VINELink might not work.
5. Uninstall and reinstall VINELink. If nothing else has worked, completely uninstall VINELink then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VINELink not working

2. Fix VINELink Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VINELink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VINELink not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VINELink may not be able to connect to the Internet when running in the background.