Contact כאן Customer Service

Why should I report an Issue with כאן - תאגיד השידור הישראלי?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of כאן תאגיד השידור הישראלי to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. כיף שהגעתם לכאן – האפליקציה הרשמית של תאגיד השידור הישראלי עם התכנים האיכותיים ביותר בישראל במקום אחד זמין ונוח, 24 שעות ביממה, שבעה ימים בשבוע, 365 ימים בשנה. מגוון אדיר של תוכן מחדשות ועד הסכתים, ממבוגרים ועד ילדים. כאן BOX היא אפליקציית הטלוויזיות החכמות החדשה של תאגיד השידור הציבורי כאן. בכאן BOX נמצא כל עולם התוכן העשיר של כאן, לרבות חדשות, ארכיון, קומדיות, דרמות, דוקו, דיגיטל, הטלוויזיה בערבית מכאן, עולם הילדים של כאן חינוכית, שידורי אקטואליה, ספורט ועוד. בכאן בוקס תוכלו לצפות בשידור חי בשלושה ערוצי טלוויזיה ובשמונה תחנות רדיו לצד ספריית VOD שמכילה מאות כותרים ואלפי פרקים. אנחנו בכאן מבטיחים להמשיך ולהנגיש את התוכן האיכותי ביותר בכל דרך ובכל פלטפורמה - בדיגיטל, ברדיו ובטלוויזיה.

1. But the functionality is bad: there are connection problems all the time, the search function is just a Google bar, there is no way to favourite or subscribe to a podcast (it actually directs you to goggle podcasts), and there is even an advertisement, inside the application, telling me to listen to these podcasts inside the khan application, as if I was opening it on a web browser.the App doesn't work as it should be on my Tv box.

2. On the other hand - no search option, no "continue watching", and one can only skip 10 seconds at a time, which is a nightmare if one stops watching a show after a more than just a few minutes.The app keeps the screen on at all times - when running in the foreground, background, or even in screen lock - which drains the battery.

3. Not good streaming in the US.I started to use this application in order to listen to the great library of khan podcasts.

4. I find that the online site of KAN is much easioer to use than the app.No sound when connected to AndroidAutoOn one hand, it's nice to be able to have the channel's quality contents at hand.

5. I have no option to chooce what I want to watch and no option to do search for a program.

6. Also, pause and play again causes it to get stuck, requiring to restart the app.Amazing content 👌 Excellent documentaries.

7. I wish there was a way to download episodes to watch offline while traveling on flights or on the go, similar to Netflix.

8. I guess, some update killed the nice live radio (88).

9. Keep it up!Application cannot be installed on Android TV.

10. The app used to work with my Android phone.

11. Good UI, easy to navigate.

1. Fix כאן Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart כאן: Restarting the app will resolve most errors.
2. Update the כאן App. Here is how:
   1. On Android goto PlayStore » Search for "כאן" » Open כאן - תאגיד השידור הישראלי » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for כאן » click "UPDATE".
3. Clear כאן - תאגיד השידור הישראלי app cache: Clearing cached data will force your app to retrieve the latest data directly from כאן servers.
   1. On Android, goto Settings » Apps » Select "כאן - תאגיד השידור הישראלי" » click Storage » click "Clear Cache".
4. Check כאן app permissions. If any of these permissions required to use your device's features are disenabled, כאן might not work.
5. Uninstall and reinstall כאן. If nothing else has worked, completely uninstall כאן then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing כאן not working

2. Fix כאן Server issues & Internet Connection

1. Check network connection: An unstable Internet will make כאן be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to כאן not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, כאן may not be able to connect to the Internet when running in the background.