Published by כאן תאגיד השידור הישראלי on Dec 24, 2024

contact כאן - תאגיד השידור הישראלי Chat with our AI-based כאן Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with כאן?



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Why chat with our AI כאן Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of כאן.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. But the functionality is bad: there are connection problems all the time, the search function is just a Google bar, there is no way to favourite or subscribe to a podcast (it actually directs you to goggle podcasts), and there is even an advertisement, inside the application, telling me to listen to these podcasts inside the khan application, as if I was opening it on a web browser.the App doesn't work as it should be on my Tv box.

2. On the other hand - no search option, no "continue watching", and one can only skip 10 seconds at a time, which is a nightmare if one stops watching a show after a more than just a few minutes.The app keeps the screen on at all times - when running in the foreground, background, or even in screen lock - which drains the battery.

3. Not good streaming in the US.I started to use this application in order to listen to the great library of khan podcasts.

4. I find that the online site of KAN is much easioer to use than the app.No sound when connected to AndroidAutoOn one hand, it's nice to be able to have the channel's quality contents at hand.

5. I have no option to chooce what I want to watch and no option to do search for a program.

6. Also, pause and play again causes it to get stuck, requiring to restart the app.Amazing content 👌 Excellent documentaries.

7. I wish there was a way to download episodes to watch offline while traveling on flights or on the go, similar to Netflix.

8. I guess, some update killed the nice live radio (88).

9. Keep it up!Application cannot be installed on Android TV.

10. The app used to work with my Android phone.

11. Good UI, easy to navigate.

Steps to Troubleshoot & Fix כאן Issues

1. Fix כאן Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart כאן: Restarting the app will resolve most errors.
  2. Update the כאן App. Here is how:
    1. On Android goto PlayStore » Search for "כאן" » Open כאן - תאגיד השידור הישראלי » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for כאן » click "UPDATE".
  3. Clear כאן - תאגיד השידור הישראלי app cache: Clearing cached data will force your app to retrieve the latest data directly from כאן servers.
    1. On Android, goto Settings » Apps » Select "כאן - תאגיד השידור הישראלי" » click Storage » click "Clear Cache".
  4. Check כאן app permissions. If any of these permissions required to use your device's features are disenabled, כאן might not work.
  5. Uninstall and reinstall כאן. If nothing else has worked, completely uninstall כאן then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing כאן not working


2. Fix כאן Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make כאן be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to כאן not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, כאן may not be able to connect to the Internet when running in the background.

Reported Issues

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