Published by NewsHour

contact PBS NEWSHOUR - Official Chat with our AI-based PBS NEWSHOUR Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with PBS NEWSHOUR?



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Why chat with our AI PBS NEWSHOUR Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of PBS NEWSHOUR.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I'm able to click cancel through both and still read the news, but can you please just give me a "don't ask again" option? I don't want your push notifications or extra nonsense, just give me the news.For the best news show on broadcast TV to have the worst ever streaming app is disappointing, to say the least! It doesn't work well on Android TV (Mi Box), my Samsung phone, or on a Chromebook (Android apps).

2. I touched the full screen icon (on my Samsung Galaxy J3 Luna Pro)and the screen went black and, despite my many attempts,same thing each time.

3. I would like the developer to port the full articles into the app, and let the tabs reflect current news (at least within the week, not months).

4. Also, looking at this app in, "Settings," it does not show that it has been disabled Uninstalling an re-installing app has app asking, insisting, upon access to any and all facets of this device - everything on your - my - computer.

5. It seems that the app may need updated to work with Android! I use this app daily, so hopefully this gets worked out, as I see I'm not alone in this issue.Everytime I start the app I get two pop ups asking for additional permissions.

6. So... the app is OK unless you want to expand video play to full screen.

7. Hoping for a good update.I really enjoy the Newshour as an more neutral news source.

8. Thanks and keep up the great reporting.I just got a notification for live video, and "no data" error page appears.

9. The video side seems to work, (but then so does the YouTube channel).

10. :/Liked it until I attempted to get full screen with a video segment.

11. It's been a steadfastly reliable, balanced source of news for so long.

Steps to Troubleshoot & Fix PBS NEWSHOUR Issues

1. Fix PBS NEWSHOUR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PBS NEWSHOUR: Restarting the app will resolve most errors.
  2. Update the PBS NEWSHOUR App. Here is how:
    1. On Android goto PlayStore » Search for "PBS NEWSHOUR" » Open PBS NEWSHOUR - Official » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PBS NEWSHOUR » click "UPDATE".
  3. Clear PBS NEWSHOUR - Official app cache: Clearing cached data will force your app to retrieve the latest data directly from PBS NEWSHOUR servers.
    1. On Android, goto Settings » Apps » Select "PBS NEWSHOUR - Official" » click Storage » click "Clear Cache".
  4. Check PBS NEWSHOUR app permissions. If any of these permissions required to use your device's features are disenabled, PBS NEWSHOUR might not work.
  5. Uninstall and reinstall PBS NEWSHOUR. If nothing else has worked, completely uninstall PBS NEWSHOUR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PBS NEWSHOUR not working


2. Fix PBS NEWSHOUR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PBS NEWSHOUR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PBS NEWSHOUR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PBS NEWSHOUR may not be able to connect to the Internet when running in the background.

Reported Issues

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